Residence Inn by Marriott Gravenhurst Muskoka Wharf, Gravenhurst

Very good

Disliked: Some of the staff members are not polite.

Well worth the trip

Liked: Very accommodating. Made me feel very welcome. Didnt charge for the late checkout and cut my pet fee by 50%
Disliked: Nothing. Hotel was great

Beautiful view

Liked: All balconies face the lake and the view is breathtaking! Pets are allowed on the property with fixed fee for the whole stay . Staff are friendly and nice
Disliked: You can?t talk without being heard ! The walls are too thin .We can hear the conversations happening next door and I am sure they can hear ours too.

One day away.

Liked: What I did like about my stay, first thing the property was clean. The first thing you see anywhere is the parking lot, take the time. The front of house staff are wonderful people, caring of the guest they have. Back of house staff very polite and respectful from what I noticed. Everyone smiles, small thing but big impact. The hotel itself fits in very well with the charm of the local community, taking on a cottage exterior that fits into the landscape well, considering it's a 5 story building. One of the better included breakfasts that I have had.
Disliked: No fault of the Hotel, however there is a construction project happening next-door. As a trades person the last thing I wanted to look at was "work" out the one window in the room. Also the cleaning staff could use a little closer attention to detail as I did find 1 treat size candy bar wrapper on the floor of the room. That's it.

Superb

Exceptional

Liked: The staff was very nice and the breakfast was good and my kids loved them.

Exceptional

Won?t recommend or book again.

Disliked: Traveling with a toddler especially in these times is challenging. The room wasn?t toddler friendly at all, and even after requesting for a better location for a room that would be child friendly, we were assigned one with construction happening right outside. The construction workers had loud music on and were continuously hammering the deck. We didn?t get properly sleep; and it was a nuisance for the stay - when we paid double the regular price. Even after requesting multiple times for a better room, no accommodations were made. We paid premium for lake view and the lake was totally hindered by the huge deck covering that was up to third floor. It wasn?t even worth the lake view. Once again, we requested for higher floor so sound or view might be better but no accommodations were made.