Residence Inn by Marriott Florence

I slept like I was...

Liked: It made me feel right at home
Disliked: The kitchen didn’t have paper plates

Pleasant

Very good

Excellent

Liked: Very clean and staff was exceptionally friendly and the room was great

The staff is great.

Liked: Very good setup, clean and plentiful.

Bad

Ok place with good breakfast...

Liked: The breakfast was great.
Disliked: The first room we had was very hot when we entered, like the a/c was working. I was about to call down to see if someone could look at it and a roach crawled by my foot. We immediately got our things and went down to the front desk and told them we weren't staying in that room. They changed us to another one and everything was fine but that wasn't the best first impression.

Exceptional

Liked: Everything was amazing

Will not stay again

Liked: A/C barely worked. No resolution. Outdated and itchy sheets with terrible pillows.