Residence Inn by Marriott Eau Claire

Very good

Exceptional

Very good

Our next vacation we would...

Liked: Very clean and friendly staff. And the breakfast in the morning was nice.
Disliked: My husband is disabled and we asked for a handicapped room. The room we were assigned was so far from the elevator. It was unbelievable. It was at the end of two very lengthy hallways-Logic would make sense for a handicap room to be close to elevator. Our main complaint was the bed! It was so uncomfortable!! We both had an awful night sleep. In fact, we checked out a day early because we could not stand it for another night..The mattress was very low to the ground and lumpy sunken in the middle nowhere near a quality mattress you would expect from a Marriot property - very disappointed.

It was okay, but cleanliness...

Liked: Size of the room was great. Seemed like a very new facility. Breakfast was good and gluten free options were available by request. Check-in was easy and employees were friendly.
Disliked: Kitchen floor was sticky and very dirty. When we asked to have it cleaned, housekeeping was gone for the day. We asked for a mop and bucket and cleaned it ourselves. It was gross. We also had a ton of short black hair that kept appearing on the tile from the carpet. The hotel allows dogs, so we're assuming it was dog hair. Not sure the floors are cleaned properly. The handles on the cabinets/fridge and the remote were really gross.

Great for a night or...

Liked: I love the location, love the rooms and breakfast! Beds were comfy, smart TV was great, and there was plenty of space to spread out. I enjoyed every interaction with any staff I saw, and my favorite part was how quiet it was in the rooms, unlike some hotels you hear every door close.
Disliked: Breakfast food, aside from the waffles you could make yourself, was barely warm, but the selection was decent. Also, this is probably because we were somehow in an accessible room, the shower head/s were not great, but it certainly wouldn't affect me staying there again. I also missed the fruit infused water they had in the past at the front desk.

Comfortable stay followed by drawing...

Liked: The suite was very clean and peaceful. Breakfast was tasty. Staff was friendly and helpful.
Disliked: Nothing

Hotel for the win -...

Liked: The manager went above and beyond to make sure our stay to attend graduation was positive, after my booking.com reservation went wrong.
Disliked: My reservation through booking.com was modified, and somehow under my additional guest's name, not mine. The room reserved had one bed, not the two I had selected. I won't book through a third party again unless I'm travelling alone.

Very cool with a Kitchen

Liked: Very good
Disliked: The bathroom is in the bedroom