Residence Inn by Marriott Detroit Sterling Heights

Great

Liked: Words cannot describe how comfortable me and my husband was
Disliked: Nothing at this point

The price we paid for...

Liked: The breakfast was ok. I enjoyed making fresh waffles. Can you add more fresh fruit and grits to the menu.
Disliked: The person that checked my family and I in was not so pleasant. She never told us that we had to empty our own trash either. I did not like that we had a dead bug in the window seal. No one came to empty the trash in the room or mop the floors either.

Exceptional

Exceptional

Exceptional

WILL NEVER STAY AT RESIDENCE...

Liked: Nothing
Disliked: We chose Residence Inn because of the past experiences we've had. However this has to be the worst hotel stay we've ever had. During the checking in process, we requested the temperature of the pool, none of the staff knew. They informed us they don't heat the pool. So we asked the staff to escort us to check the pool ourselves. It was cold. The pool was the main reason for choosing this location. We said we weren't interested in staying, the manager said that they were going to charge our credit card anyway. So we didn't want to waste our money, so we reluctantly paid and stayed the night. We brought in our bags, and went to place the in the closet. There were old, dried chicken bones in the closet. We photo documented this unhealthy condition. We informed the staff, by this time, the manager had left for the evening. The cleaning lady and removed the bones, and wiped the area with disinfectant. There was garbage on the bathroom floor. The dishwasher was partially filled with horrible smelling water.

Disappointing

Enjoy it

Liked: The location
Disliked: Not enough handicap spots available, and not alot of parking spots available. I had to park in the next hotels parking lot

Superb