Residence Inn by Marriott Dallas Plano/Richardson

Not worth the money

Liked: The location was good.
Disliked: Parts of the hotel (near elevators, hallways) were humid & stuffy. I overheard a customer being moved to a different room due to an air conditioning problem in their original room. This is Texas....you gotta have a good working air conditioner March - November. I was extremely disappointed in how obviously dirty our room was. Then there were cracked floor tiles in our bathroom and in the elevators, which looked dangerous - and accident waiting to happen. The dark brown sofa in our room had blatant stains, hair and crumbs on it. The desk/table in our room had fingerprints, smudges and streaks. The curtains had fresh stains and would not close all the way to block out the lights at night. We brought food to cook on the tiny stove top in our kitchenette but were disappointed that there was only 1 frying pan that was not a non-stick. Definitely will not stay at this location again.

The BS undisclosed parking recapture...

Disliked: The parking recapture charge is not disclosed at the time of booking and hits your credit card after your stay. Classic jerk move. I hate that stuff.

Exceptional

Exceptional

Exceptional

Comfortable room and I’ll definitely...

Liked: Comfortable room and 24/7 fitness room

Passable

Liked: Very nice upscale hotel. The extended stay rooms were spacious and well stocked.
Disliked: For it being such a nice hotel it wasn't quite as clean as I would expect as well as the sink not draining properly. The AC/heater also blew right at the bed which made it uncomfortable.

Superb

Exceptional