Residence Inn by Marriott Dallas Plano/Richardson

The room was very comfortable...

Liked: The property was in the ideal location for us.
Disliked: The breakfast was not very good. It was free, but the eggs were not good.

Exceptional

Liked: The bed was very comfortable and the room is a great size.

Utd great stay

Liked: room size, comfort was great, location for our travel, and proximity to utd.
Disliked: Breakfast needed pancakes or other than egg options.late check out option also wasn't available, which is not appreciated.

Exceptional

I would definitely stay again....

Liked: Location was great. Room was spacious and comfortable
Disliked: Waited at the front desk for a good 5-10 minutes. Front desk lady finally appeared and seemed cold. She didn’t seem too happy.

Very good

Disliked: I do not like breakfast

Superb

Liked: Clean, comfortable and spacious

Not worth the money

Liked: The location was good.
Disliked: Parts of the hotel (near elevators, hallways) were humid & stuffy. I overheard a customer being moved to a different room due to an air conditioning problem in their original room. This is Texas....you gotta have a good working air conditioner March - November. I was extremely disappointed in how obviously dirty our room was. Then there were cracked floor tiles in our bathroom and in the elevators, which looked dangerous - and accident waiting to happen. The dark brown sofa in our room had blatant stains, hair and crumbs on it. The desk/table in our room had fingerprints, smudges and streaks. The curtains had fresh stains and would not close all the way to block out the lights at night. We brought food to cook on the tiny stove top in our kitchenette but were disappointed that there was only 1 frying pan that was not a non-stick. Definitely will not stay at this location again.

The BS undisclosed parking recapture...

Disliked: The parking recapture charge is not disclosed at the time of booking and hits your credit card after your stay. Classic jerk move. I hate that stuff.