Residence Inn by Marriott Corpus Christi Downtown, Corpus Christi

5

Exceptional - 5.0 out of 5

Chris Tue, 16 April 2024

Exceptional

Liked: Very Nice and clean, lots to do around and close by. Food, Beverages and Music.
Disliked: Got there at 10 after 3 pm and had to wait over 30 minutes for my room, told I would get a call but had to go and ask if the room was available after checking again was told yes.

It was good

Liked: It was okay

Nice relaxing stay!

Liked: Everything
Disliked: Not applicable

Very poor

Liked: The toilet stopped up and rocked upon sitting on it. The ac unit made a loud noise at 2 am in the morning ( they brought a fan to the room). Claimed they'd fix it, unfortunately we had to suffer the remainder of the week with a box fan. The washer machine took my coins and didn't work.

Good

Liked: The front desk personnel was very energetic and informational. The rooms were spacious and clean.
Disliked: You can tell previous guests and their dog(s) have beat the room I stayed in up who should be charged for the cosmetic repairs. The bathroom sink faucet was very loose and felt like it was about to come off and there should actually be a door for the shower not just half a glass. Water was splashing out onto the bathroom floor.

Exceptional

Wonderful!

Liked: Great!
Disliked: House keeping staff have conflicts with each other the morning and evening what I saw it because didn’t clean my rooms both the morning staff ignored me and when I asked the evening blames the morning! This isn’t good and as customers don’t accept! I will send details email because hotels investment is not easy. The industry is very important everyone is shareholders customers community, and including staff and family! This is not joking! Thank you for sending this survey

Pleasant but check your room...

Liked: The breakfast was great. There is a Belgian waffle station, muffins, bagels, toast, cereals, as well as hot food such as eggs, potatoes and bacon/sausage. Plenty of coffee and juice as well. Loved that this hotel is right across the street from a park and the beach as well as walking distance to a bunch of restaurants, such as Nueces Brewery and BBQ and U&I Seafood Steaks(these are literally across the street).
Disliked: When we went into our room, we found clothes(not ours) in the couch cushions, and dishes in the dishwasher so it seemed as though the room was not cleaned well. The manager quickly apologized however still not good. The hotel overall seems to need a refreshing, it is looking old with cracked sinks and not so great shower heads.