Residence Inn by Marriott Cleveland Downtown Guest Reviews
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|0.8 miles from Cleveland centre|
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Martin, Murrysville, PA, visiting KeyBank State Theatre Mon, 28 October 2013
Liked: Great room.
Disliked: Checking in took one and half hours because they were not familiar with the Reservation Number.
Guy, Cranesville PA Mon, 18 April 2011
Loved the room. Very spacious, clean, quiet and comfortable. I would definitely stay again next time I attend a concert at the Q. The staff was very helpful and friendly also.
Liked: I loved being able to walk across the street to get to Quicken Loans Arena.
Diana Sat, 18 September 2021
Liked: Great location fir everything! Government rate available!
Unique Thu, 16 September 2021
Charles Wed, 8 September 2021
#momlife Thu, 2 September 2021
Liked: The location was great! The 3rd shift employee was very nice & helpful
Disliked: When we walk in the manager was extremely rude. We was in a dually truck and was trying to find out where to park because our fenders we couldn't Park in the garage it was extremely tight. She didn't care! We figured it out on are own. Why we was checking in she was on her phone. & Was very bothered with us checking in at 8:30pm for whatever reason
Latoya Thu, 26 August 2021
Pat Mon, 23 August 2021
Jon Sun, 22 August 2021
Likely the nicest hotel you...
Liked: Good location
Disliked: Not horribly maintained but much worse than you'd expect from a $300 a night hotel. Shower rod loose in shower to the point I was afraid I'd rip it out closing the curtain too aggressively, drawers in nightstand rolled open on their own cause of a slight room lean I guess, paint chipped and peeling all over hotel, heaps of luggage piled up behind check-in desk, two desks in room but only one office chair, no stationary in room, little night lights above the bed that are extremely bright spotlights... Not enough went into the design or upkeep.
Brett Fri, 20 August 2021
Anonymous Wed, 18 August 2021
Tv broken, dusty furnishings, toilet...
Liked: Bed was comfortable, nice size room, kitchenette was a nice feature.
Disliked: Value for the price was lacking, customer service was more than lacking.
Sue Wed, 11 August 2021
Liked: Breakfast was good and convenient, room was clean and comfortable, hotel overall was excellent