Residence Inn by Marriott Cleveland Beachwood

The place was safe place....

Liked: Did not like the breakfast. Always had plain unseasoned scrambled egg. Eggs were never prepared any other way like an omelet. Breakfast ends at 9 so I had to wake up before 9, dress up and come downstairs so as not miss the breakfast. No option of having breakfast served upstairs. Finally gave up as the food was not great either.I love the location, cool, safe - love the tennis court, swimming pool
Disliked: Some of the lights in the room were not working.The toilet paper holder/ the metallic surface around it was rusted.The TV channels were limited. Channels like OWN, or VH1- African American friendly channels were not present The paper towel was left over from previous occupants.No bottled water in the room

Good

Had a great relaxing stay.

Liked: Cleanliness
Disliked: Nothing

It was a great last...

Liked: The staff was so friendly and helpful.
Disliked: Nothing

Superb

It was quite fine, convenient...

Liked: same old same old
Disliked: breakfast

Very poor

Passable

Liked: I liked the location
Disliked: The smell and the bed was horrible

Horrible manner and dismissive of...

Disliked: The room smelled like a dog upon arrival. Told staff and front desk gave us carpet freshener to put on the floors. The toilet was broken and we had to lift the hood of the toilet to flush it from the inside of the tank. We called front desk at the 10 am and had to go back down to front desk to ask for them to fix it again and the lady was very dismissive. I paid too much to have to flush toilet by taking off lid to toilet. Poor taste and distasteful. We were not offered another room and it took them too long to fix toilet. I ended up going out to another establishment to use toilet. Ridiculous!!!!