Residence Inn by Marriott Charleston Summerville

Very good

Liked: The breakfast had options, the staff welcoming and helpful, and the room was comfortable and spacious.
Disliked: n/a

Exceptional

Exceptional

Liked: Well maintained facility. Staff was very friendly and responsive.
Disliked: Shower needs some caulking.

Exceptional

Exceptional

Nice

Liked: Breakfast was good with options. Front staff was very helpful.
Disliked: Clean rooms no housekeeping done entire stay

Superb

Liked: I enjoyed this hotel. The outside sitting area was nice and comfortable. The complimentary grill for us to use was a really good touch
Disliked: The parking was tight. But it was free, so that was ok.

It was sufficient.

Liked: The property was in a great location. Right next to Nexton which has restaurants and shops to check out. It’s always next to multiple gas stations, and there are grocery stores right down the road about 3 minutes away. Staff were very kind. Breakfast was yummy, and there were many options. It was pet friendly, which is huge for my family.
Disliked: Our room was very quirky. The bedroom TV would not shut off with the remote, or with the button on the tv. We had to unplug the tv. Then the remote in the living room hardly worked, you had to press deep into the buttons to get it to work. The internet was also very slow, if you tried to watch a movie it buffered every couple of minutes. The microwave was missing the glass plate that you put your food on. The kitchen sink faucet was broken so it sprayed water everywhere if you turned it on a tad too high. The carpets had dog urine on them, it was a fairly strong smell. I understand they are pet friendly rooms, but they should be carpet cleaned regularly.

Comfortable and Clean

Liked: The beds were very comfortable and the breakfast was great!
Disliked: Our AC was not working during our weekend trip. The maintenance technician came and fixed it once, but it stopped running again the second night. Also, the $150 pet fee was excessive.