Residence Inn by Marriott Charleston Summerville

It was sufficient.

Liked: The property was in a great location. Right next to Nexton which has restaurants and shops to check out. It’s always next to multiple gas stations, and there are grocery stores right down the road about 3 minutes away. Staff were very kind. Breakfast was yummy, and there were many options. It was pet friendly, which is huge for my family.
Disliked: Our room was very quirky. The bedroom TV would not shut off with the remote, or with the button on the tv. We had to unplug the tv. Then the remote in the living room hardly worked, you had to press deep into the buttons to get it to work. The internet was also very slow, if you tried to watch a movie it buffered every couple of minutes. The microwave was missing the glass plate that you put your food on. The kitchen sink faucet was broken so it sprayed water everywhere if you turned it on a tad too high. The carpets had dog urine on them, it was a fairly strong smell. I understand they are pet friendly rooms, but they should be carpet cleaned regularly.

Comfortable and Clean

Liked: The beds were very comfortable and the breakfast was great!
Disliked: Our AC was not working during our weekend trip. The maintenance technician came and fixed it once, but it stopped running again the second night. Also, the $150 pet fee was excessive.

Poor

Very good

Liked: The space. The bed was very comfortable. The kitchen was great too!
Disliked: We had 3 towels for 4 guests. They did not clean the room one of the days.

Exceptional

My stay was very amazing.

Liked: I loved that the room has kitchen, room was so comfortable and clean. Breakfast was amazing, and the staff was very nice and respectful and was able to get me in a little earlier and made it to where my family and I was able to have rooms next to each other.

Exceptional

Exceptional

Exceptional