Fabulous

Exceptional

Exceptional

Great Accommodations

Liked: Hotel was clean, beds comfortable and the two bathrooms a plus. The sitting area and kitchen were nice size. Location great. Many food places and shopping nearby.
Disliked: N/A

Pleasant

Very nice hotel and good...

Liked: Very convenient to everything. The room was cleans and cozy. I enjoyed having a kitchen that was stocked. The kids enjoyed the pool and I enjoyed the laundry service. Wish I could've stayed longer.
Disliked: The hallways could've been swept more frequently. Also some of the room doors were scuffed and could've used a new coat of paint. The carpet in the elevator needs replaced as well.

Good

Pleasant

Liked: I have previously stayed at this hotel and have had a great experience, this stay was a little less pleasurable. Last year we paid cash upon check in, this year I paid for the room in advance through booking.com. When we checked in my card was ran for an additional 106 dollars, however I was never informed they would be doing this and the only reason I knew they did it is because my card declined. We ended up paying in cash, even though we were just told they no longer accept cash payments. They then could not return the cash for the inccidentals they have to put it on a card and I must wait 7-10 buisness days to get money back that i never intended on spending. Needless to say once we got that all taken care of they assign us a room and once we get to said room and opened the door the bed was unmade, dishes in sink and trash from previous guests. They gave us a clean room but there was not an apology. Very nice hotal and have not had any complaints until this year
Disliked: I have previously stayed at this hotel and have had a great experience, this stay was a little less pleasurable. Last year we paid cash upon check in, this year I paid for the room in advance through booking.com. When we checked in my card was ran for an additional 106 dollars, however I was never informed they would be doing this and the only reason I knew they did it is because my card declined. We ended up paying in cash, even though we were just told they no longer accept cash payments. They then could not return the cash for the inccidentals they have to put it on a card and I must wait 7-10 buisness days to get money back that i never intended on spending. Needless to say once we got that all taken care of they assign us a room and once we get to said room and opened the door the bed was unmade, dishes in sink and trash from previous guests. They gave us a clean room but there was not an apology. Very nice hotal and have not had any complaints until this year

Ok. Would probably try another...

Liked: Breakfast was good. Convenient dog walk area.
Disliked: Beds were really bad. The regular bed was hard. The sofa bed was crippling. We had no hot water in the shower. Room didn?t really accommodate current technology.