Residence Inn Boston Watertown Guest Reviews
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|1.8 miles from Watertown centre|
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Carmela Tue, 9 October 2018
Robert Sun, 7 October 2018
Everyday Thu, 4 October 2018
Hotel felt like home, clean...
Liked: Such comfortable and spacious rooms! We were there 10 days and it really was like home. We actually looked forward to returning after a long day and having drinks and making dinner there. Ample charging for a lot of devices all at once. Big bathroom! There was a counter with bar stools for dining, and a big desk where I could put my laptop and really spread out. Its a new building so everything is clean and right up to date. Easy on site free parking so never a problem with finding a spot. Across from a small mall with Target and Best Buy anchors. Nice hot breakfast buffet!
Disliked: No restaurant on premises for lunch or dinner, bur every day there is a free snacks and wine available. Well stocked bar with great brands. Not many restaurants nearby either - just a pub within short walking distance. Some restaurants up the street but do need a car.
Anonymous Mon, 1 October 2018
Lin Mon, 1 October 2018
Anita Sat, 29 September 2018
Graham Thu, 20 September 2018
Anne Tue, 18 September 2018
Disliked: They couldn?t find our reservation when we went to check in. The guy behind counter had to get somebody else to figure it out. It took about 30 minutes for us to check in. Also, after our first night, housekeeping didn?t come to our room to straighten things up. We called down to the front desk to ask if they could send housekeeping up because we had garbage to get taken away & needed some clean towels. They said they would send someone. We returned to our room around 10:30 that night & housekeeping never came to our room all day. Then when we checked out I noticed they charged us another 580$ after we already paid in full a month earlier.We had to call the manager on our drive home & get her to remove that charge. We had to find phone number of our bank to give it to her. Then she couldn?t find authorization number that was used to charge us the 580$. She had to call our bank & we did a conference call with us while we driving back home. It took a while to get the charge removed. It was a nice clean place but we probably won?t stay there again, this was supposed to be a relaxing trip for us but after everything that happened it caused stress.
Sarah Sun, 16 September 2018
Overall very very good
Liked: love the laundry facilities...like the bar...parking is a little tight, but adequate
Disliked: I left something behind and no one has been able to locate it. disappointed in that
Robert Sun, 16 September 2018