Overall was ok.

Liked: Overall things were OK,Keys did not work trying to get in our room #305, technician replace Battery on lock, went for a long walking tour, when we came back very tired still couldn't get in room.
Disliked: Twice tech. tried repairing lock and for the hour we needed to relax before going back we wasted it on the issue of the lockand getting another room.the TV in the 2nd room #421 did not work.

Outstanding service!

Liked: The property is beautiful and staff are unsurpassed in excellence

Exceptional

Superb

Exceptional

Good

Historic building in Leather district

Liked: old factory in leather district turned in hotel. neat looking beams good location
Disliked: Fit and finish is off. You have to raise the lid on the toilet to close the bathroom door. It is too bad they did not invest in quality windows or put a second set inside the historic styled ones. The simple double panes were no match for a Boston winter night. Not uncomfortable but a wasted heat.

Exceptional

Exceptional