Residence Inn by Marriott Boston Back Bay/Fenway Guest Reviews
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Bonnie D, West Springfield, visiting Lansdowne Pub Boston
Nicely appointed room - very clean. Staff was friendly and breakfast was plentiful. So close to Fenway Park and House of Blues. We'll definitely stay here again!
Lora B, Boston
Everyone was so nice and my son said the hotel was lovely, especially the roof top bar. This hotel was very close to the House of Blues which made him very comfortable. Thank you for your assistance.
Rebecca Wed, 23 July 2025
Convenient location, efficient staff
Liked: It was a nice room. Spacious, quiet and blackout curtains that worked.
Disliked: Breakfast was a buffet. It was busy, and some of the food tasted so-so. Staff was turning around coffee and food pretty quickly, but it was hotel buffet quality.
Charon Mon, 21 July 2025
Staff was great very clean...
Liked: Very clean
Stephen Sun, 20 July 2025
Great hotel in an awesome...
Liked: Clean room, great location, good breakfast, nice staff.
Disliked: The sofa bed was awful. Bad as a sofa, worse as a bed.
Fernandez Mon, 14 July 2025
Exceptional
Cynthia Sat, 12 July 2025
Very good
Liked: Location
Disliked: Very expensive!!!!!!
Anonymous Thu, 10 July 2025
Exceptional
Liked: The location of the hotel was perfect for attending an event at Fenway.
Disliked: The coffee
Helen Thu, 10 July 2025
Very comfortable!
Liked: Clean, great location
Duska Wed, 9 July 2025
Very good
Bill Wed, 9 July 2025
Customer service lacking, cleanliness, suspected...
Liked: Location
Disliked: Staff seem to be uninspired to provide any customer service only service the rooms every other day they charge you $70 a day for parking it would have been cheaper to park at Fenway spent 1800 on three days stayHad to always ask for clean towels, someone to come empty garbage cans in the suite The pool look like an elephant took a bath in it Never was asked how was my stay never was thanked for my business at checkout, I was handed a bill and said here you go no thank you, please come again staff seemed not to care about their guests. It was just a job that they punched a clock worst hotel stay in my life the property is nice and has a lot of potential. Their staff doesn’t care about customer service or cleanliness.
Tommaso Sun, 6 July 2025
Good