Residence Inn by Marriott Boston Back Bay/Fenway Guest Reviews
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Bonnie D, West Springfield, visiting Lansdowne Pub Boston
Nicely appointed room - very clean. Staff was friendly and breakfast was plentiful. So close to Fenway Park and House of Blues. We'll definitely stay here again!
Lora B, Boston
Everyone was so nice and my son said the hotel was lovely, especially the roof top bar. This hotel was very close to the House of Blues which made him very comfortable. Thank you for your assistance.
George Mon, 9 June 2025
Exceptional
Rizwan Mon, 9 June 2025
Over all we enjoyed the...
Liked: Room and amenities within it were good value for money having kitchen with crockery and a small kitchenette
Disliked: Reception staff was not trained and confused. Many times called to during the stay to pay and over charged on card, which then released later on. Senior manager was inside the room answering their queries and not attending us directly letting them experiment on us. From day one i told them that i can deposit cash as i am international traveller and credit cards are not reliable more then cash. But hotel policy was i can pay in cash on checkout only, which i think is not customer friendly for someone like me travelling from developing world having difference of value of money to an extent that credit cards wouldn’t cover the whole amount in one transection
Keith Mon, 9 June 2025
Superb
Gennady Fri, 6 June 2025
Our stay here was superb.
Liked: We stayed at this hotel twice: for one night and then for 5 nights. Both times we were very pleased in almost every way: large and very comfortable room with a kitchen and all kitchen facilities, clean, with good temperature control; friendly and caring staff; good and filling breakfast; there is an opportunity to leave things in a secure storage room for a short and long time, which was very important for us. The location of the hotel is very convenient - we walked to the city center and to shopping centers (we almost never used public transport or taxis). We plan to stay at this hotel again on our next visit to Boston.
Nathan Thu, 5 June 2025
Very good
Brittany Wed, 4 June 2025
Served its purpose but wouldn’t...
Liked: Location is great for anything near Fenway
Disliked: It’s not worth the price. It’s nothing exciting or extravagant. Severely up-priced for the location.
Tommy Fri, 30 May 2025
Very good
Gal Fri, 30 May 2025
A great stay
Liked: The staff at reception was one the most welcoming I've ever met and were extremely helpful. The room was spacious, clean and had everything I needed and more. Wonderful.
Nate Fri, 30 May 2025
Disappointing
Daniel Thu, 29 May 2025
Exceptional