Liked: Very clean, beautiful rooms. Friendly and helpful staff.

Liked: Room was very nice; staff friendly and helpful.

Exceptional

Good

Liked: The hotel is nice and quiet. I stayed here as guest after a house fire. The staff is pretty friendly.
Disliked: I was told room would have fireplace which was reason I booked it but it didn't have one.

Very good

Most Definitely Will Be Returning

Liked: Everything was perfect for my two night stay, loved that the kitchen was well equipped with everything needed.

Liked: Convenient to restaurants, shops, and highway. Great customer service from the staff.
Disliked: Our shower was stopped up, so we called the front desk. They informed us that they would send someone to look at it but they never came. We booked a second night because we ended up staying an extra day, so they moved us to another room.

A night in B'ham

Liked: Check-in and check-out processes were quick and easy. Elevator to get to room was right by the front desk so room was easy to get to and from. Television had all the streaming services and worked as a Bluetooth speaker. All appliances worked well. Water was hot. Natural lighting was good

Exceptional

Friendly service

Liked: Latonya at front desk was the most friendliness, helpful, inviting clerk I've seen in the hospitality industry. Her energy is whats needed during this pandemic I would definitely stay here again and I hope Latonya is still there when I return.

Our room was spacious and...

Liked: The room was large and very clean. They are serving a continental breakfast (grab n go) right now thru coronavirus. Masks are required inside hotel in public areas, which I liked that this property is aware and cautious. Latara was absolutely wonderful. She was so kind and friendly from the first time I called and throughout our stay. She is definitely an asset to this hotel and helped on things to do and places to go. Very quick and happy to help with anything. Steven was also very nice and helpful. Very quick check in. We will definitely be back!!
Disliked: The pool was temporarily closed due to damage. Barbeque grill was not working. If these 2 things were going, it would have made our trip perfect!!.