Name: Residence Inn by Marriott Baltimore Downtown/ Inner Harbor
Address: 17 Light Street, Baltimore, MD
Telephone: (888) 428-0221
Rating: 4

Superb

I will never come back...

Liked: It’s right within downtown
Disliked: The building is old. The carpet is filthy. There was a terrible stinky smells coming from the kitchen sink. I requested to have it cleaned but nothing happened.The coffee was bad, same breakfast everyday, and nothing special about breakfast. We need to pay daily for parking. The surrounding of the building feels unsafeThis is another Marriot hotel that’s very disappointing.Receptionist are not nice, lack of good costumer service, they are not welcoming at all.

Affordable, spacious and clean. An...

Liked: Wasn’t expecting much at all from the place, just a place near the harbour that was clean and affordable.
Disliked: Only minor issue was plastic cutlery and paper plates at breakfast. Other than that I couldn’t fault the place

Everything was good

Liked: Everything

Wishing for Another Night

Liked: Location is perfect. I was attending a concert at the CFG Arena and the hotel is a 5 minute walk. It was easy to pull into the valet area and leave my car until check out, and check in was very simple. My room was great: full kitchen, couch and table, with a private bathroom and king bed. Breakfast selection was great. I grabbed a sandwich, yogurt, and bagel but many people were making waffles and enjoying pastries and quiche. I went down to the buffet around 6:30/7 to beat the rush and the area was relatively empty. It was easy to use the online link to request my car and check out was simple. Staff was very friendly and greeted me every time they saw me.
Disliked: The $150 security deposit didn’t bother me, but I wish it had been communicated ahead of time. When I arrived, it took about 20 minutes for the valet to assist me because he was the only one working and there was a line of 5-6 people waiting.

Exceptional

Superb

Liked: Location was perfect for a quick walk over to CFG Bank Arena (our destination!) and of course the harbor if that’s what you may go for. I really appreciate that Residence Inns are generally a little cheaper than nearby similar hotels but come with more amenities in room! The room was a little smaller than other RI’s I’ve stayed in, but considering this is a city center I didn’t have a problem with it. Staff was super friendly and helpful - just keep in mind that parking is a separate fee from the hotel and not discounted for residents ($45/day).
Disliked: My only complaints are that the load in area is incredibly small and valet parking only, meaning getting your car back is about 10-20 minutes wait. The shower door also sounded like boulders falling from the ceiling when you go to slide it, which was a bit annoying but not a big deal. RI’s stovetops are also not amazing, but convenient enough.

it was an outstanding stay....

Liked: clean and quiet - was happy the hospitality was on the first floor
Disliked: Everything was great. We had a small gathering of our membership who attended the funeral in the area. The staff was helpful when we ran out of cups and napkins.