Like I said, everything was excellent. We were in and out in no time, the valet guys were quick - it was just a great experience. Will be back for sure! Neat little town.

Liked: Everything was excellent. Check in, out, valet parking - everyone was quick so we could carry on. The breakfast ladies were awesome!

Superb

Our room was dirty!

Liked: We checked into our two bedroom suite and rather quickly saw that one of the bathrooms was dirty...hair in the shower and what appeared to be urine on the toilet seat. I was being gracious and called the front desk to have it cleaned. Housekeeping came to clean the bathroom, and we went out for a nice dinner in A2. When we returned we realized that the kitchen area was not clean - all the high touch areas (fridge, sink, table) were sticky and you could see ginger prints. The chair had hair and crumbs in it! I asked for a different room. The only one they said was available was a one bedroom...so we effectively got downgraded and the new room also had hair in the bathroom and on the ?clean? towels.This place needs to get a handle on their cleaning procedures. Outside of a pandemic, this would be disgusting. During a pandemic, it?s inexcusable. I selected this place based on reviews from Booking that it was super clean. That was NOT my experience.
Disliked: Dirty.

We will be coming back...

Liked: Breakfast was excellent! Location was outstanding! We had a wonderful time!

Very good

Liked: Front desk, Nicolette was very helpful and friendly!!!

A very nice place to...

Liked: The desk staff went above and beyond making us welcome and comfortable. Kudos to Nicolette, the desk concierge, she2 was fabulous. She treated us as if we were good friends and made sure we were well taken care of.
Disliked: No on site parking and the municipal parking lots can be expensive overnight.

Very good

Very good

Exceptional

Liked: EVERYTHING

Lost power at home

Liked: We loved how safe the hotel practice was with addressing covid-19. There are hand sanitizer stations located at every point you touch anything. It?s in a great location downtown Ann Arbor next to Main Street and neighborhoods. That was a perk while walking our dogs and newborn. We stayed in the suite with a kitchen, which had everything we needed to prepare our dinner. It was a great hotel that accepted our two small dogs, we were in dire need of a place to stay after losing power in 90 degree days.