Residence Inn by Marriott Amarillo

Good

Very poor

Liked: Not much
Disliked: Dirty, shabby, very sad property

Exceptional

Disliked: We did not know the pool was not working / when we booked

Great service, clean, nice rooms,...

Liked: Brandon, one of the receptions, was very kind and helpful to not only me but another customer that didn't get the handicapped room they requested. He went and cleaned the room so they could have it. The cleaning staff was short and didn't get to clean the room.Also, I booked a room thru a 3rd party online. The room booked was not the room the 3rd party showed me. Brandon made it right after I showed him my confirmation. He's a great asset to your company!
Disliked: Our room was on the 1st floor. The highway was close and very loud!

Very poor

Superb

Very good

Liked: The room was very nice.

Very good

Liked: Large room with good range of facilitiesComfortable bedBathroom could do with updating but functionalCommunal areas tired
Disliked: Pool out of serviceMost breakfast items had run out

Superb

Liked: Great green beltway to walk dog and let him run.Access to highway and west side of town.Access to good steak house. Outback yum.
Disliked: Grounds needed attention.No pool access.Frontage road one way...lack of signage.