Residence Inn By Marriott Boston Back Bay/Fenway Guest Reviews
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|3.0 miles from Boston centre|
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Bonnie D, West Springfield, visiting Lansdowne Pub Boston Mon, 26 January 2015
Lora B, Boston Mon, 3 November 2014
Everyone was so nice and my son said the hotel was lovely, especially the roof top bar. This hotel was very close to the House of Blues which made him very comfortable. Thank you for your assistance.
Diana Fri, 19 July 2019
Liked: Great location great staff wish we could stay longer
Anonymous Mon, 15 July 2019
Liked: Location, Breakfast and almost everything.
Disliked: I stayed there for 10 days and I wanted late check out till 2pm as our flight was late in the evening. I talked about it with reception few days in advance and they told that it can be OK till 2pm but confirm it on the day of check out in the morning with the reception desk. There was a bit plus size female looked of Asian Origin at reception desk on day of check out. She flatly refused and said it can be only till 1pm. I requested again and told her its important so please allow me till 2pm but she adamantly said NO. As it was important to me, I talked to another person a white lady at the reception after a little while and she said gladly that till 2pm is Not a problem. Eventually I checked out at 2pm. I was really annoyed with the first female on why She said No when she could have easily said Yes. Other than that, The stay was very nice.
Dana Sat, 13 July 2019
Liked: Easy access for college visit and Fenway Park. Staff was very helpful. Easy access to public transportation. Clean rooms. It was nice to be able to grab a breakfast downstairs before we started our day. Our room did not have a really good view, but was okay for what we needed it for. 8th floor terrace view was very nice. Gym was nice and clean. We didn?t use it, but if we need to do laundry it was available and maintained.
Disliked: Pool was small
Lawrence Fri, 12 July 2019
Being that my daughter graduated...
Liked: Always stay at the Residence Inn, my daughter attended Boston Conservatory. It beats staying in a a hotel room. I love all the space the breakfast and the location
Disliked: I was bummed that the great roof top pool was closed for cleaning and I wasn't informed.
Tracy Tue, 9 July 2019
Good location for going to...
Liked: That you allowed dogs to stay
Disliked: when we pulled up to register, there were at least 5 guys standing at the valet desk. None of them helped me with my bags. My husband was walking the dog. Then there was no cart for me to load, they told me just to stack the bags inside. Again, no help. Maybe that wasn't their job, but to watch a lady struggle like I was, not very nice. Also, I had to ask for our room to be cleaned, they said they would, but we got back after sight seeing and it still wasn't done, this was 6:00 pm. They said it was because of the dog, but I told them several times the dog was in its kennel and wouldn't even bark.
Joseph Tue, 9 July 2019
Liked: The view and the bed was comfortable. The TV was also very nice
Disliked: Felt very dated. Low ceilings in the bathrooms. Dishes all over the hallways. Areas seemed to be forgotten by staff.
Ashraf Fri, 5 July 2019
Disliked: All was very good
Anonymous Fri, 5 July 2019
Liked: How the room was set up.
Disliked: The pool was very small.
Jacquelyn Thu, 4 July 2019
Great stay close to Back...
Liked: Easily get in and out and close to back bay. The roof deck was amazing and the staff was super nice! Rooms were clean, nice sized and had everything you need.
Disliked: A little expensive and the pool was small.
Abdulla Sat, 29 June 2019
Disliked: Location is good place