Residence Inn Austin Downtown / Convention Center Guest Reviews
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0.3 miles from Austin centre |
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Clarissa Sun, 19 March 2023
Exceptional
Krispijn Thu, 5 January 2023
A nice stay with a...
Liked: The Residence Inn is supposed to be the long stay formula of the Marriott brand. I got upgraded to a suite, which was nice. The rooms were of a good size and clean, although I prefer a hard floor in the bedroom. The living room area includes a kitchenette with a full size fridge and freezer, a microwave and a small stove. Equipment was very basic. The couch was comfortable, the TV almost too big for the room and the work desk good. The bedroom had a comfortable but a bit small bed, and a good selection of pillows, firm and soft. The bathroom was basic but OK. Housekeeping comes every other day, which, with an eye on sustainability and necessity, makes perfect sense. They did an excellent job, once "my" cleaning cycle had started. Throughout the suite you'll find plenty of power and USB sockets.A shoutout to the front desk staff, hotel management and everyone at housekeeping for always doing their best, in the friendliest way possible.
Disliked: The wardrobe is not practical, basically only room to hang things up. I guess you can live out of your suitcase, when it comes to pants and underwear, but still. Two things made my stay considerably less pleasant: the WiFi worked only on and off (this had nothing to do with the different WiFi plans on offer, it was just that my devices were, most of the time, not able to connect to their networks at all). Also an issue, for me, was teh hot running water: it would take up to 10(!) minutes before the water even turned lukewarm. According to the desk staff, this had to do with the cold temperatures outside? The problem persisted, even when it was 77F/25C outside, so not sure what that was about. Also the water pressure should have been better. The housekeeping cycle didn't start on my third day, I had to report to front desk. This was solved immediately.
Brittany Tue, 3 January 2023
Exceptional
Clint Tue, 3 January 2023
Very good
Shirley Thu, 29 December 2022
Very good
Claudia Sat, 17 December 2022
Very good
Maryam Wed, 30 November 2022
Good
Disliked: The sofa bed is very uncomfortable we slept on the sofa itself since the sofa bed was unbearable , not good for three people just two people sleeping in the main bed
Rashad Mon, 28 November 2022
Was good .. but not...
Liked: The location
Disliked: The water supply and hot water comes late and price is tooooo high. Cleaning staff and food staff all speaks only spanish
Crispin Sun, 18 September 2022
Good choice for tourists in...
Liked: Good location in centre of town. Great breakfast with very helful staff. Big sign on the roof made it easy to orientate back.
Disliked: Pool was out of service.
John Fri, 2 September 2022
Pleasant
Liked: large clean room
Disliked: no restaurant,bar,only clean room every other day.this is a top tier hotel brand gone budget