Superb

Nice staff, cosy place, quaint...

Liked: We loved the generous proportions of our apartment, the beautiful wooden floor and the fact that it was freshly refurbished. It felt very cosy. Staff was competent and kind. The breakfast in the cafe-restaurant was tasty and the place warmly decorated. We enjoyed that guests from outside, not necessarily staying at the hotel, could drop in for a Sunday morning coffee. It made the place busy in a nice way.
Disliked: There is nothing to say, really! And if at all, then the white bathroom, with very bright and white light ;-)

Superb

Liked: Amazing breakfast
Disliked: All was good

Beautiful location and wonderful hotel

Liked: Location, breakfast included was absolutely delicious and the unlimited access to the thermal baths was definitely a plus.Great value for the amount paid! We ended up also buying some chocolate from Le patissier de L'hotel Cailler, as souvenirs for our families. Delicious 😋
Disliked: Everything was great

Lovely room, sadly the little...

Liked: Breakfast in the cafe downstairs was lovely. The room was exceptionally clean.
Disliked: I received 7 emails from the hotel before arrival telling me to use a digital key. When we arrived after a long train and bus trip, late in the night at -5C, we had to call the hotel to discover that keys were at reception at Hotel Cailler. A bit annoying.The hot water in the room worked intermittently - not ideal when you want a shower after a day on the mountains.Was stoked to see a kettle in the room, but there’s not a powerpoint for it. Because some of the powerpoints in the room weren’t working, we had to unplug the fridge or bedside lamp to make a cup of tea.Lastly the 4th floor corridor smelled strongly of mould - thankfully not so strong in the room, but still present.

Exceptional

Liked: we received a very nice gift for Christmas from the Hotel management and enjoyed every minute in this hotel- loved it !

If you don't want to...

Liked: The breakfast was excellent. The proximity to the thermal baths and the thermal baths parking lot was very convenient. The apartment was very clean. Having two bedrooms was excellent with a family of 4 (2 adults and 2 kids).
Disliked: There was only decaffinated coffee capsules available in the room. There was no herbal tea available.

Very good

Pleasant