Renaissance Waterford Oklahoma City Hotel Guest Reviews
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|8.1 miles from Oklahoma City centre|
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Armin Thu, 25 November 2021
could?ve been a pleasant stay...
Liked: good location. for the most part the room and bed were clean.
Disliked: most hosts at the front have a bad attitude and sad face. safe and shelf in closet and shelf in bathroom was covered in dust. old dust. room had a window to the building?s roof with vents that hummed all day and night. bathroom vent or AC (don?t know which) started rattling loudly 11pm. for five min and again at 7am. front desk said we had to wait for 30 min for engineer. when complained at check out they told us we should have called the engineer! breakfast buffet over the weekend was tasty, but on weekdays had to order from menus and took over an hour. we passed on our included breakfast the next day since we didn?t have time to wait. there was only one waiter serving the entire breakfast room each day we were there. poor host was working so hard, dropping glassss as you could see he/she was overworked. Oh and they had two elevators. For the first two days one was broken. Third day the second one broke and they directed guests to take the service elevator!
Steven Tue, 23 November 2021
Better than expected.
Liked: Front desk staff (Brey) was a delight when I checked in.The hotel has been remodeled since I was there last. It was very nice..Next time I hope to use the pool facilities. thanks
Disliked: Breakfast buffet was a little cold by the time I got to it.However the staff was very willing to prepare something fresh for me.
Doug Thu, 18 November 2021
we loved it
Loren Mon, 8 November 2021
John Wed, 27 October 2021
Charles Wed, 27 October 2021
Liz Mon, 25 October 2021
Elizabeth Mon, 25 October 2021
Mary Mon, 18 October 2021
Liked: They comped us some for switching rooms and were nice about it. The staff was very kind. The location of the hotel was very convenient. The area was serene. The furnishings were attractive.
Disliked: Sold out the room we reserved 3 weeks in advance and told us on arrival. Bed was hard and uncomfortable, I left with a crick in my neck and lower back pain. The cleanliness for the cost was not up to par. The breakfast bar was basic.
Sharon Mon, 18 October 2021
Happy and will stay there...
Liked: Did not eat there.
Disliked: All was very good.