Renaissance ST. Augustine Historic Downtown hotel Guest Reviews
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0.9 miles from St Augustine centre |
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Jefferson Mon, 15 April 2024
Passable
Liked: We liked the historic feel of the hotel. The location was great. The beds were comfy. Clean.
Disliked: The room was nice but the whole family woke up with dry mouths, chapped lips, sore throats. The rooms circulation didn’t feel good and it seemed like something in the air wasn’t good while sleeping. The water pressure in the shower was terrible.
Ann Sat, 13 April 2024
great
Liked: Very nice young men helping you with your car and bags when you arrive. I wish I knew the name of the man who helped me. I wanted to tip him but didn't when we first got there . Then I didn't have another opportunity.Woman at the desk knew the best seafood restaurants.
Disliked: Nothing
Rene Fri, 12 April 2024
Exceptional
Liked: Loved the exterior and interior look of the property. Loved it was close to the seafood fest and I could walk across the street. Also enjoyed the valet parking. Front desk reception was very friendly. I also noticed a trolley stop right on the corner.
Disliked: Didn't like how expensive the room is for one night. Didn't like that there are no handicap bars/rails at the toilet for elderly. My 93 yr old gma struggled to use the restroom. This simple feature should be added to all rooms. I also had a hard time communicating with maid. She only spoke Spanish. I needed a shower no slip mat and she was able to use her cell to translate and delivery one. Also, it would be nice if shower mats were in room. Also no blankets in room
Curt Thu, 11 April 2024
Very poor
Margot Wed, 10 April 2024
Vety comfortable and well appointed...
Liked: Location, luxury
Disliked: Valet service is expensive
Francis Sun, 7 April 2024
Superb
Simonas Sat, 6 April 2024
Superb
Stu Sat, 6 April 2024
Passable
Liked: The location
Disliked: There are a few rude employees in the restaurant and the man that checked us in on arrival didn't have a good grasp on our reservation and Myke, who works the PM, is an arrogant little prick.
Gary Fri, 5 April 2024
Very good
Patricia Wed, 3 April 2024
Hotel way too expensive compared...
Liked: Location, cleanliness of hotel and friendliness of staff.
Disliked: There was no concierge. The internet hardly worked during the day and when front desk personnel were asked why, they had no answer or solution.