Exceptional

Staycation in Reno

Liked: We booked over the Valentine?s weekend during COVID. Overall the hotel was lovely, we stayed on the 4th floor with River views and booked at the Spa, which luckily for us was on the same floor. We had dinner at The shore room and the service and dining experience were top notch. I forgot to make breakfast reservations but they still made us break and we just had to pick it up not a problem at all.
Disliked: The spa!! Was my favorite part

Very good

Liked: My room was perfect for what I used it for.
Disliked: The homeless in the surrounding area and my river view was of a homeless area that was super full of trash

Good

Staff was very friendly, great...

Liked: Great location
Disliked: Pay parking, pay wifi No breakfast Pool closed

Liked: Hotel and room is truly amazing! We got a small room with One king size bed, and I had my two kids in me and my husband. Room was not too small like other review sometimes state. I was very pleased. The hotel staff was really nice too!

Exceptional

Liked: Excellent service, cordial staff, go out of their way to assist customers
Disliked: Service, restaurant, fitness room, location

Wanted the room with the...

Liked: How clean and up to date everything was.
Disliked: Not getting what was advertised in the pics.

Great hotel

Liked: Beautiful and modern
Disliked: Nothing