Renaissance Reno Downtown Hotel & Spa Guest Reviews
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|0.4 miles from Reno centre|
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Robin Fri, 6 May 2022
Armando Tue, 19 April 2022
Stephen Fri, 15 April 2022
Suzanne Tue, 12 April 2022
Jeffrey Sun, 27 February 2022
Liked: Staff made it worthwhile. Food was very good! The room was nice.
Disliked: No one's fault and I meant to say something at checkout but forgot. The set screw on the temperature control on the shower faucet was missing and the handle came off. We were able to place it back on with no problem and take a shower.
Louisa Sun, 27 February 2022
Ashworth Tue, 22 February 2022
Liked: The staff was helpful and kind. It's a nice hotel. The bed was clean and very comfortable.
Disliked: I booked a king suite that was supposed to have a whirlpool tub, and a city view. I got absolutely no view, and a very standard shower tub combo. $488 for a one night stay with no view and no whirlpool tub was very disappointing.The inability to open the windows at all, not even a crack, to let some air in was also a bummer.
Yt Wed, 16 February 2022
Johnny Sat, 29 January 2022
Stanley Tue, 7 December 2021
Beautiful hotel. Homeless situation is...
Liked: Breakfast was generally good, loved the view. Server was excellent. Loved the artwork and decor. All staff were very nice and well trained.
Disliked: Bed had a lump in the cent, room 506. No black tea available. Terrible shower. Shower head very tall and hard to operate..Plastic non opening door was so close to the toilet it impedes operation. Not enough towels since they do not service the room we had wet towels, not good.