Renaissance by Marriott Providence Downtown Hotel

As soon as we pulled up to the hotel, we knew we had made the right decision. From valet to room service to housekeeping to the front desk staff we felt really really "special". We will definitely be returning soon. Thank you to everyone at the Renaissance!

Exceptional

Exceptional

Good

Liked: Location was good
Disliked: The restaurant was so so

Superb

A lovely and comfortable hotel...

Liked: The location is very central with great views of the Rhode Island State House
Disliked: Thought valet parking was too expensive given abundant parking in the area and long wait times to retrieve vehicles.

Perfect hotel for Families

Liked: Perfect location next to the Mall and Train station, strong wifi, friendly staff especially (Mackenzie and Duty Manager) was super helpful, top notch cleanliness

painful.

Disliked: Both Valet Service and check-in were messed up, the latter nightmarish. I recieved no apology. The Hotel layout was a labyrinth of confusion, and too far from the city core to walk to, I discovered the hard way. I had thought sure I had booked a king room, but got a queen. Never again, obviously.

Good

Comfortable for a one night...

Liked: The Renaissance is very close to the train station, feels generally fresh and clean and like the asthetics.
Disliked: We came down for Pride and always forget it's an extra 15 min walk to get to the hotel from downtown and it can feel a bit removed. Our room felt like it needed a refresh—bathroom outlet was broken and the condition of the walls/doors were pretty beaten.