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AustraliaRenaissance Paris Nobel Tour Eiffel Hotel Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
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Thomas Tue, 27 May 2025
Enjoyable stay in a charming...
Liked: Great location, very friendly and helpful staff and a charming outside restaurant/breakfast place in the courtyard. Close proximity to two metro stations and hence very easy to reach other locations in Paris.
Jason Sat, 24 May 2025
Good
Selma Mon, 3 February 2025
Exceptional
Liked: Everything is excellent : the hotel, the staff, the locationOur stay was very pleasant ❤️
Dina Sun, 2 February 2025
Bad
Liked: Breakfast and cleanliness was good. Concierge was very friendly and very good guidance
Disliked: The staff on the reception for check-in and check-out were very rude and not understanding (Emma &Solene). On the day of check-in the kept us waiting for the room for more than 3hours. Then when we came to check out we went to champs-elysees and there was a marathon event so we arrived 30 minutes late and they were not understanding and made us pay 40 euro for just 30mins.
John Sun, 19 January 2025
Great stay
Liked: This is a fantastic hotel so close to Versailles you are almost in the Palace.
Disliked: The smell in the corridor on our floor was awful.
Pamela Sun, 19 January 2025
Superb
Liked: room was spacious
Disliked: location and breakfast was just average
Sara Sat, 18 January 2025
Very good
Luis Mon, 6 January 2025
Nice hotel, not quite value...
Liked: Hotel vibe, intern patio restaurant,
Disliked: beds, mattress seem to be expired, extremely soft you could feel springs
Thomas Fri, 3 January 2025
Poor
Liked: The staff are excellent and very friendly.
Disliked: The room on our first night was too hot and the sofa bed was extremely uncomfortable. On day 2 of our stay, a pipe burst in the roof of our roof, flooding the room and rendering it unusable. This was NYE and the hotel was full, so we were relocated to the Mariott at the airport. The staff were great and helped as much as they could, and our costs were refunded by the hotel.
Neda Tue, 10 September 2024
Definitely not a 4 star...
Liked: The hotel is in a great location. The Bed was comfortable. The staff, particularly the concierge, was a bright spot. The concierge, who has been with the hotel for 17 years, went above and beyond to help us switch rooms and was indeed a pleasure to deal with. His professionalism and warm demeanour stood in contrast to the now lacklustre environment. Hearing that he was at the hotel during its better days was bittersweet.
Disliked: Having stayed at this property when it was the charming boutique hotel "Le Parc," I was saddened to see what it has become under the Marriott Bonvoy brand. Once a lovely, quaint escape just outside the centre of Paris, the hotel has lost all its former charm. The beautiful plaid and tartan décor that gave it such a warm, inviting feel has been replaced with a sterile, uninspired design featuring laminated white, grey, and shiny brown surfaces. The character that made this place so unique has been entirely erased.Our stay started on a disappointing note with a room in the offshoot of the hotel. The room had low ceilings and an unappealing view over a roof and felt damp, tired, and in need of serious renovation. To their credit, the staff quickly accommodated our request to move rooms. The second room was an improvement in that it wasn’t damp but still small, hard to manoeuvre around the furniture, outdated, and uncomfortable.The overall condition of the hotel is concerning. Peeling paint and scratched walls are everywhere, and the once lush, luxurious atmosphere has vanished. The property has not been maintained to the standard it once held.We chose not to dine at the hotel, as the atmosphere wasn’t conducive to a pleasant meal. Even the cappuccino in the lobby was disappointing, which only added to the overall sense of decline.I won’t be returning on my next visit to Paris, but I hope that one day, Marriott Bonvoy will invest in restoring this once beautiful hotel to its former glory. Not worth £500+ a night.
