Renaissance Newport Beach Hotel

Very good

ay at the Renaissance Orange...

Liked: The staff was excellent! The distance to Newport Beach was perfect and it was close to the airport!
Disliked: I didn’t dislike anything! The staff was so attentive and friendly from the moment that I called for an airport pick up until the moment I was dropped off at the airport!

Exceptional

Would probably stay again. Just...

Liked: Didn’t get it cause you had to pay a lot of $ for it
Disliked: Never been to a hotel where housekeeping doesn’t come and change your sheets every day. The parking garage was super expensive daily. And the coffee was only “free” from 6 am to 8 am Monday-Friday. Had to pay for it if I wanted it outside those days and times.

Exceptional

Exceptional

Pleasant

Liked: The refrigerator didn't work well. It barely made the water cold. The air conditioner worked well during the daytime and night time, not so well, it was also very loud, and the body wash and conditioner were low. The toilet didn't flush well. we asked for housekeeping service, but it never did come, so none of the coffee was replaced. I couldn't ask the housekeeper for any more coffee pads because they didn't speak English. But on a good note the front desk staff was amazing and also the breakfast service was amazing but the breakfast wasn't so great. The valet service was fast friendly and convenient. However, there ended up being a nail in my tire.
Disliked: Appliances did not work well. Housekeeping did not speak English and ran out of supplies that came with the room. On the website, it says they make your eggs you like them, but that's wasn't the case. I didn't like having to pay for 2 days of breakfast, and I only have one day of it because it wasn't that great

Exceptional

Exceptional

Liked: Friendly, helpful staff. Luxurious bathrooms, beautiful facilities throughout.