Renaissance Des Moines Savery Hotel

I won't return if I can help it.

Liked: Nothing.
Disliked: Smelly; makeup and hair on pillows; lack of control of guests; didn't recieve rooms requested.

Exceptional

Great location for Civic Center...

Liked: The Hotel was two blocks from the Civic Center, where we attended the IHSMTA Performance. It was great to be able to walk to the hotel after. The room was quiet, beds comfortable. For breakfast, we ordered off the breakfast menu. I had Eggs Benedict, The egg was poached to perfection. I wasn't a fan of the fried potatos, ( deep fried), but the rest was very good.

Pleasant

Liked: Location is good.
Disliked: Elevator is extremely slow! You will wait a long time. Shower was too small, forced to touch curtain while using. Breakfast not included.

Superb

A great home base to...

Liked: Great location, building oozes charm, nice views of the city, comfortable room and nice shower
Disliked: A little pricey, no breakfast, slow elevators

Superb

Liked: Really comfortable after long road trip ... bed was perfect.

Fantastic place to stay overall...

Liked: The food was delicious and the shower in our room was fantastic
Disliked: I didn’t get to see the full finished bar due to renovations and the tv in our room has low pixel quality.

Pleasant

Not the worst, but not...

Liked: Comfortable bed, clean rooms. Kevin murphy shampoo products. Nice shower, big TV. Parking was easy.
Disliked: No staff around for check in or check out stood in the waiting area for extended periods of time with no way to get a hold of anyone. The staff seem bothered that we were there to check in. She didn't even welcome us. Someone set the alarm clock for 7am. The room was listed as sound proof and they are absolutely not. We heard every door slam all night long.