Name: Renaissance Denver Hotel & Conference Center
Address: 3801 Quebec Street, Denver, CO
Telephone: (888) 608-6346

Overall good experience. Nice rooms and great location to the Mission Ballroom where we were seeing concerts. With the exception of one staff lady in the breakfast restaurant, everyone else there was great! I was surprised at checkout they didn't ask how our stay was, just told us we were all set. I would have pointed out all the great things and also mentioned the two small issues that could easily have been resolved. Would definitely stay again though. Would avoid the breakfast area and just eat at the bar area where the people were wonderful and I would probably not rely on the hotel fridge to not freeze our food solid next time!

Liked: Great food! Far exceeded my expectations. Rooms were updated and nice for the money.
Disliked: The fridge in the room froze solid and ruined an expensive Lobster Mac and Cheese the first night on medium setting. Second night froze solid and ruined our pizza on the lowest setting. I addressed with the staff but nothing was done to resolve that. Also the older woman at the breakfast restaurant was rude to us two days in a row after we told her we didn't want the buffet and wanted to order off the menu. Very odd, maybe she was having a bad day but that's no excuse. It's the hospitality industry. Treat people nice!

Exceptional

Liked: Everything
Disliked: Unfortunately the location.

Beautiful Hotel not the best...

Liked: Room was beautiful and the bed was very comfortable. The Hotel on the inside is really nice.
Disliked: The location is not in the best area - the hotel has cameras but the area around it is run down. I think the hotel tries to keep you safe - they have a security car with lights going all the time and cameras outside.

Very good

A nice hotel in a...

Liked: Nice interior, amenities and good size rooms. The food was delicious and the staff were nice.
Disliked: The neighborhood was sketchy and not nice to walk around… it was also quite far from downtown and confusing as there are two hotels with the same name in Denver

Very good

Exceptional

Fabulous location, excellent room and...

Liked: Great location for watching women’s professional soccer at Dick’s Stadium in Denver
Disliked: Nothing

Very good

Good

Liked: The customer service and cleaning service were great and amazing. I forgot I had an assignment I had to do for college and the front desk helped me out! Thank you so much! And there was a 24 hour gym which I loved!
Disliked: We had a balcony that we could not enjoy due to someone outside smoking and we complained to the front desk but nothing happened. The restaurant didn’t really have much option for children.