Renaissance Denver Hotel & Conference Center Guest Reviews
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Kyle, Bailey, visiting Mission Ballroom Denver
Overall good experience. Nice rooms and great location to the Mission Ballroom where we were seeing concerts. With the exception of one staff lady in the breakfast restaurant, everyone else there was great! I was surprised at checkout they didn't ask how our stay was, just told us we were all set. I would have pointed out all the great things and also mentioned the two small issues that could easily have been resolved. Would definitely stay again though. Would avoid the breakfast area and just eat at the bar area where the people were wonderful and I would probably not rely on the hotel fridge to not freeze our food solid next time!
Liked: Great food! Far exceeded my expectations. Rooms were updated and nice for the money.
Disliked: The fridge in the room froze solid and ruined an expensive Lobster Mac and Cheese the first night on medium setting. Second night froze solid and ruined our pizza on the lowest setting. I addressed with the staff but nothing was done to resolve that. Also the older woman at the breakfast restaurant was rude to us two days in a row after we told her we didn't want the buffet and wanted to order off the menu. Very odd, maybe she was having a bad day but that's no excuse. It's the hospitality industry. Treat people nice!
Kevin Thu, 10 July 2025
Very good
Elizabeth Tue, 8 July 2025
Good
Liked: The customer service and cleaning service were great and amazing. I forgot I had an assignment I had to do for college and the front desk helped me out! Thank you so much! And there was a 24 hour gym which I loved!
Disliked: We had a balcony that we could not enjoy due to someone outside smoking and we complained to the front desk but nothing happened. The restaurant didn’t really have much option for children.
Darla Fri, 4 July 2025
Exceptional
Ortega Wed, 2 July 2025
Exceptional
Donald Wed, 2 July 2025
First time out west, nice...
Liked: Very clean , very nice place.
Disliked: There were a lot of homeless people constantly walking around and asking for money and food outside by the sidewalk.
Nicola Wed, 2 July 2025
All good, aside from wifi...
Liked: ampie aree comuni
Disliked: wifi not working!had to ask staff to share emoloyee pw
William Sun, 29 June 2025
The hotel stay was not...
Liked: There was no breakfast offered. We had to go to an outside restaurant.
Disliked: Bellman was lacking.
Nava Fri, 27 June 2025
The room was clean and...
Liked: I liked how they had a parking garage for the cars and the view from our room.
Kelly Mon, 23 June 2025
Passable
Disliked: No complimentary bk and ac sucked and the toilet was way to loud and didn't work right
Juan Mon, 23 June 2025
Amazing place, great ambiance.
Liked: Very clean and nice infrastructure.
Disliked: N/A