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Renaissance by Marriott Chicago O'Hare Suites Hotel eeee - (855) 271-6236
Renaissance by Marriott Chicago O'Hare Suites Hotel, 8500 West Bryn Mawr Avenue, Chicago, IL -(855) 271-6236
Area: O'Hare Airport (ORD) South
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BOOK ONLINE OR CALL - (855) 271-6236
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (654 Ratings)
13.3 miles from Chicago centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Less than 4 miles away from O'Hare International Airport Rivers Casino and the Fashion Outlets of Chicago this all-suites hotel offers free airport shuttle service and free WiFi in the lobby. Every suite at Renaissance Chicago O'Hare Suites Hotel provides 2 LCD TVs a separate living room with a sofa bed and a dining area. A desk is also included. Asado Urban Grill offers American fare in a comfortable setting for breakfast lunch and dinner. R Bar serves artfully crafted cocktails and offers a modern lively atmosphere. Room service is also available. Guests can swim in the indoor pool and hot tub or work out at the on-site fitness center. A meeting room and event space are also offered at the hotel. The CTA Blue Line Cumberland subway station is less than a mile away providing easy access to downtown Chicago. Donald E Stephens Convention Center is 3 miles away from the hotel.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
A
Business Center
r
Pets Allowed
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` separate dining area
` seating area
` vending machine
` telephone
` alarm clock
` kitchenware
` 24-hour security
` Accessible parking
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Kitchen
` Off-Site parking
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Arabic
` Hindi
` Italian
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Sofa
` Linens
` Carpeting
` Wooden/Parqueted Flooring
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Chinese [Mandarin]
` Contactless check-in/out
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Hearing accessible room and/or kit available
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lever handles on door available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Room towels provided
` Safety chain and/or latch on doors available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Separate shower/bathtub
` Accessible route to fitness center
` Soundproof rooms available
` Spa services
` Toiletries provided
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Tile/marble flooring
` Accessible toilet
` Desk/workspace available
` Cleaning products available
` Room service available
` Clothes drying rack
` DVD/CD/Blu-ray player
` Internet access (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Airport shuttle (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Renaissance by Marriott Chicago O'Hare Suites Hotel Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

Write a review

1.5

Poor - 1.5 out of 5

Peter Sun, 21 July 2024

Poor

Liked: Location
Disliked: Bar closed early, small room, no water in the room

5

Exceptional - 5.0 out of 5

Oliver Fri, 19 July 2024

Exceptional

5

Exceptional - 5.0 out of 5

Michelle Thu, 18 July 2024

It was nice the room...

Liked: It was tucked off, also had a Starbucks inside
Disliked: I could not use my breakfast voucher in my room

2.5

Fair - 2.5 out of 5

Donna Tue, 16 July 2024

Passable

Liked: .
Disliked: Was not told about paying for parking or internet. Staff was rude and didn't explain anything.

1.5

Poor - 1.5 out of 5

Selena Wed, 10 July 2024

Do not recommend!! Hotel staff...

Liked: The location, airport chauffeur, and Starbucks staff were the only highlights of this hotel stay. Check-in was supposed to go smoothly, but it did not. I informed the concierge that I had prepaid for my stay on booking.com and provided the PIN and payment confirmation details.The staff member immediately cut me off, insisting that I was incorrect and needed to pay for lodging to stay at their hotel. It was late, I was traveling with my elderly mother (who needed to take her medication), and we had dinner reservations. I had no choice but to pay the hotel.I contacted booking.com, and they apologized, assured me the hotel staff was misinformed, and offered to contact the hotel. The manager apologized, stated it was a “mistake,” and advised that the double charges would be reversed. However, both charges are still on my card! I am absolutely disgusted and will be contacting Marriott, as I am a Bonvoy member.
Disliked: Check-in was supposed to go smoothly, but it did not. I informed the concierge that I had prepaid for my stay on booking.com and provided the PIN and payment confirmation details.The staff member immediately cut me off, insisting that I was incorrect and needed to pay for lodging to stay at their hotel. It was late, I was traveling with my elderly mother (who needed to take her medication), and we had dinner reservations. I had no choice but to pay the hotel.I contacted booking.com, and they apologized, assured me the hotel staff was misinformed, and offered to contact the hotel. The manager apologized, stated it was a “mistake,” and advised that the double charges would be reversed. However, both charges are still on my card! I am absolutely disgusted and will be contacting Marriott, as I am a Bonvoy member.The hotel room itself reminded me of a Holiday inn, yet worse. Cleanliness needs to be a priority here!Hallways had smells, carpet had stains throughout the entire hotel and the room itself was not completely clean. Dust around windows, chair / couch had crumbs and fresh stains!!!

2.5

Fair - 2.5 out of 5

Stephanie Sat, 6 July 2024

It was ok

Liked: The breakfast was good
Disliked: We asked for a late check out and was told ok. They never put us in for a late check out so we were locked out of our rooms. We couldn’t use the elevator so we had to take the stairs

5

Exceptional - 5.0 out of 5

Ginger Mon, 1 July 2024

Absolutely peaceful and relaxing

Liked: Clean, the location was close to everything I needed. The staff was very friendly and accommodating.
Disliked: N/A

4.5

Wonderful - 4.5 out of 5

Jose Tue, 25 June 2024

Superb

5

Exceptional - 5.0 out of 5

Schuhfamily Mon, 24 June 2024

It is a great place...

Liked: Starbucks off of the lobby, free garage parking, great value! We loved the two room suites, and the size of the bathrooms is fantastic!
Disliked: The mattresses and the pullout sofa were definitely showing wear and need replacing.

5

Exceptional - 5.0 out of 5

Alejandro Mon, 24 June 2024

Beautiful stay I will come...

Liked: Great
Disliked: N.A.

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Renaissance by Marriott Chicago O'Hare Suites Hotel 8500 West Bryn Mawr Avenue, Chicago, IL