Renaissance by Marriott St. Louis Airport Hotel

Weekend Trip

Liked: Very nice hotel with a great and comfortable lobby. Many different places to sit and chat with other people or just be by yourself.
Disliked: The location isn't really in the nicest part of St. Louis , but it didn't feel unsafe. There was a police officer on site 24/7 as are most places in St Louis nowadays. Also, parking is not cheap and complicated.

Passable

Superb

Exceptional

Liked: The staff was exceptionally helpful and pleasant and the security of the property is very important
Disliked: The pool room and water was cold inside

Great

Liked: Customer service was great Esha was very professional and helpful

Absolutely wonderful stay.

Liked: I like that I was able to check in before time and the amenities

It was ok

Liked: A housekeeper came in my room @ 9:30am when check out is @ 12:00pm not 9:30am ! but before she opened the door they didn’t announce themselves as housekeeping before entering. I don’t understand that I was very uncomfortable to even go back to sleep.

Very good

Liked: The restaurant and bar area were beautiful and spacious.
Disliked: The indoor pool was small and no hot tub. Went for a swim around 7 pm. There were around 50 kids in the pool. Entirely too crowded.

Need better size beds.

Liked: Nice clean hotel
Disliked: Looking for 2 bed hotel room. Only available was 1 king size bed. Suppose to fit 3 people. It was my 19 yr old son 6 yr old daughter and myself. We couldn't fit. Bed was not a king size. It was just little bit more bigger than a queen. Not a king. I have a king size and we can fit up to 4 people and not touching each other. And on this bed we could bearly fit . And I needed a good rest because I drove a 15 hr trip. And I bearly made it. Couldn't sleep cause we didnt fit.