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Renaissance by Marriott Lucerne Hotel

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Renaissance by Marriott Lucerne Hotel, Pilatusstrasse 15, Lucerne
Area: Lucerne
(Map)
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (215 Ratings)
1.5 miles Swissporarena Luzern
v7 mins driving
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Hotel Description
The Renaissance Lucerne Hotel is a modern 4-star hotel in a historic city palace 3 minutes' walk from Lucerne Train Station and 656 feet from Lake Lucerne. It features a South American Restaurant and Bar. Free WiFi is featured throughout the property. The tastefully furnished nonsmoking rooms feature ornamental ceiling decoration and warm-toned interiors. They come with air conditioning and soundproofed windows. Every room at the Renaissance Lucerne is equipped with USB plugs a mini-fridge tea and coffee facilities (hot water kettle and a coffee). At Pacifico Restaurant guests can enjoy South American-inspired cuisine with ever-popular Fajitas home-smoked Spare Ribs and the best steaks in town. A selection of classic drinks and the hotels own cocktail creations in special sizes are served at Boca Grande Bar & Lounge. Guests can unwind in the lounge with a spacious seating are a reading corner Nespresso and vending machines. Renaissance Lucerne Hotel features a 24-hour reception.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Skiing
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Water sports
` Fishing
` Canoeing
` Hiking
` Bowling
` Mini golf
` Private check-in/check-out
` Wheelchair accessible
` vending machine
` alarm clock
` kitchenware
` Concierge services
` Designated Smoking Area
` Free Wi-Fi
` Horseback Riding
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Italian
` Portuguese
` Spanish
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Accessible concierge desk
` Audible alarm
` balcony/terrace
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Secondary lock on windows available
` Self-closing doors available
` Accessible route to fitness center
` Soundproof rooms available
` Spa services
` Tour services
` View port in door available
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Accessible shower available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
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Renaissance by Marriott Lucerne Hotel Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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4

Very Good - 4.0 out of 5

Erick Fri, 27 June 2025

Very good

Liked: Location, room was clean and breakfast is good. The bar also good

3.5

Good - 3.5 out of 5

Vera Mon, 9 June 2025

Good

Disliked: vista da sacada para o interior do hotel. Sem vista.

4

Very Good - 4.0 out of 5

Bradley Wed, 4 June 2025

Very good

5

Exceptional - 5.0 out of 5

Kevin Wed, 28 May 2025

Safe, clean, great location

Liked: Clean. Close to bahnhof, friendly staff, trusted name brand, breakfast was awesome
Disliked: Room was small, key kept not working, coffee maker didn't work

4.5

Wonderful - 4.5 out of 5

Matthew Mon, 26 May 2025

Superb

2.5

Fair - 2.5 out of 5

Annette Fri, 16 May 2025

They need to upfront about...

Liked: Clean, comfortable beds, good bathroom
Disliked: Not really a five star. Tiny reception, nowhere to sit . No bathrobes or slippers in bedroomsVery loud music from the restaurant at night

4

Very Good - 4.0 out of 5

Lysbeth Thu, 15 May 2025

Very good

3.5

Good - 3.5 out of 5

Irene Mon, 5 May 2025

Good

4.5

Wonderful - 4.5 out of 5

Gloria Fri, 2 May 2025

Superb

Disliked: Room and bathroom a bit too small.

2.5

Fair - 2.5 out of 5

Aviel Fri, 25 April 2025

Not recommended

Liked: Location
Disliked: The staff was not welcoming at all, not surprised to see a 5 stars hotel with such a low rate.The hotel is super old, I guess it would get -2 stars if they checked it again.

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Renaissance by Marriott Lucerne Hotel Pilatusstrasse 15, Lucerne
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