Renaissance by Marriott Chicago Downtown Hotel

Liked: The hotel is a beautiful with great amenities. Staff very helpful and the room was very nice. My daughter and I came to Chicago to see Wicked. It was a close walk to the theater. If it wasn't for all the loud noise that kept us up most of the night, I would have rated the hotel excellent. It was just disappointing to not get the rest we'd hoped for.
Disliked: We had to call security around 1:00 AM as there was a loud thumping of techno-type music and we could hear people like there was a party going on. Don't believe it was on our floor but above our below. It finally stopped and then some very loud women were in the room next to us and talked loudly and banged things around until around 3:00 AM.

Exceptional

Pleasant

Disliked: Had to wait over an hour for my room to be ready which is ridiculous

Great location near Chicago river...

Liked: Location was great, right next to theChicago river walk. Rooms were nice with comfortable beds. We had a great view of the Chicago theater.

Exceptional

Exceptional

Exceptional

Great location ...

Liked: We stayed in a river view room which was very nice. The back of the hotel faces the El Train - BE IN THE KNOW!
Disliked: The bathroom door was annoying - heavy with automatic closure. There was no ventilation in the bathroom and no non-slip mats were given for the tub. The tub was slippery and dangerous. Housekeeping was skimpy on the amenities; we called every day for extra towels. Given the heat wave Chicago was experiencing we wanted to use the pool. The hotel has an indoor pool; however, the temperature of the enclosed area was above 100 degrees so it was unhealthy and impossible to use the pool.

Beautiful hotel in a perfect...

Liked: Perfect location, amenities and staff were amazing!
Disliked: Rooms could be a little more updated.

Beautiful location.

Liked: Very well located.
Disliked: Breakfast very expensive. Compulsory $25 daily so-called “destination charge”.