Renaissance by Marriott Chicago Downtown Hotel Guest Reviews
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Deborah, Decatur, visiting Nederlander Theatre Chicago
Liked: The hotel is a beautiful with great amenities. Staff very helpful and the room was very nice. My daughter and I came to Chicago to see Wicked. It was a close walk to the theater. If it wasn't for all the loud noise that kept us up most of the night, I would have rated the hotel excellent. It was just disappointing to not get the rest we'd hoped for.
Disliked: We had to call security around 1:00 AM as there was a loud thumping of techno-type music and we could hear people like there was a party going on. Don't believe it was on our floor but above our below. It finally stopped and then some very loud women were in the room next to us and talked loudly and banged things around until around 3:00 AM.
James Tue, 1 July 2025
Great location ...
Liked: We stayed in a river view room which was very nice. The back of the hotel faces the El Train - BE IN THE KNOW!
Disliked: The bathroom door was annoying - heavy with automatic closure. There was no ventilation in the bathroom and no non-slip mats were given for the tub. The tub was slippery and dangerous. Housekeeping was skimpy on the amenities; we called every day for extra towels. Given the heat wave Chicago was experiencing we wanted to use the pool. The hotel has an indoor pool; however, the temperature of the enclosed area was above 100 degrees so it was unhealthy and impossible to use the pool.
Gretchen Tue, 1 July 2025
Beautiful hotel in a perfect...
Liked: Perfect location, amenities and staff were amazing!
Disliked: Rooms could be a little more updated.
Rene-pierre Fri, 27 June 2025
Beautiful location.
Liked: Very well located.
Disliked: Breakfast very expensive. Compulsory $25 daily so-called “destination charge”.
Tony Sat, 21 June 2025
Overall enjoyed it, great location...
Liked: Location great, room very good.
Disliked: Toilet too low and single sink inconvenient. Valet way too expensive even for Chicago at $88 per night and they wanted $15 a day for wifi.
Andria Sat, 14 June 2025
Superb
Liked: Location
Allen Wed, 11 June 2025
Overall, an excellent hotel and...
Disliked: What kept me from giving a 10 rating was the gym. Very limited if you lift weights or use machines
Michael Wed, 11 June 2025
Bad
Paul Sat, 31 May 2025
Front desk had 3rd party...
Liked: Location ok, breakfast ok
Disliked: Wife needed to return her overcooked eggs, uncomfortable when chef visited table
Judith Thu, 29 May 2025
Superb
Liked: Location
Disliked: Drinks in lobby expensive
Helga Thu, 29 May 2025
Superb