Renaissance by Marriott Charlotte SouthPark Hotel Guest Reviews
Write a review
5.1 miles from Charlotte centre |
Write a review
Mariia Thu, 11 April 2024
Exceptional
Sonia Thu, 4 April 2024
It was amazing. We plan...
Liked: The breakfast was great and we loved our stay. It was also in walking distance from the mall and restaurants
Disliked: We do not have any complaints
Craig Tue, 2 April 2024
Superb
Torrey Tue, 2 April 2024
Poor service
Liked: The location
Disliked: There were issues with our reservation (booked with a third party) I showed the reservation details to the young lady, she booked us another room however she didn’t pay attention or ask if we needed one queen or double and put us in a single. We had to move rooms again to have that corrected. The front desk staff provided poor customer service. There were times when I went to the front desk for assistance and stood there for 5 mins without being acknowledged. Never once did we receive an apology nor any offer to try to make things better. I Will not be staying here again.
Constance Tue, 2 April 2024
Nice hotel but could have...
Disliked: I paid online in full and when I got there the charged me another $443! This put my money on hold for the weekend and we didn’t get to do what we wanted but my money was on hold!
Anita Thu, 28 March 2024
Superb
Liked: Cool "funky" decor!
Dana Sat, 23 March 2024
Exceptional
Gail Thu, 21 March 2024
It was ok. Not up...
Liked: Location
Disliked: No restaurant
Thalia Wed, 20 March 2024
Exceptional
Robert Mon, 18 March 2024
It was a good weekend...
Liked: I like how the room quality and appearance matched my expectations. The room service was good. The fitness center was very nice and a fun little area. The area the hotel is in is a good place to be and not have to worry about anything crazy happening.
Disliked: The only thing I didn’t like was that the last night I was there me and my fiancé found a bed bug in the sheets. After getting bitten multiple times. I feel like that is crazy after all the other good things about the room.