Renaissance Boston Seaport District

Clean; the rooms are spacious and well set up.

Liked: Most quiet hotel that you can imagine.

Great location to be based...

Liked: A great location in Seaport with lots of restaurants close by and all the facilities around the new harbour. Central Boston and all the attractions were within walking distance and the area was very safe to walk around. Very close to the airport so an easy transfer there and back.
Disliked: On a few occasions service was very slow in the bar, even though it wasnt busy. Unfortunately the room we were in was affected by extremely noisy pipes which sound like someone drilling when an adjacent room used their shower. We did report to to reception so hopefully this will get resolved

Exceptional

Liked: Location in regards distance to the airport. It was clean and the staff were friendly.

Exceptional

Liked: Was there for a volleyball tournament and will absolutely stay again! Convenient,clean,friendly,room was bigger then expected as well!Wish we stayed longer

Exceptional

Liked: Location, valet, and room was great!

Exceptional

Exceptional

Very good

Not thrilled with the nickel...

Liked: The room itself was quite nice. Perfectly clean, comfortable, spacious and attractive. The glass door on the shower was so clean that I had to reach out and touch it to verify that it was actually there.
Disliked: When we checked in, we were given a voucher for $30 worth of "free" goods at the restaurant. We thought, "Well that's nice, but we don't have anything we want to buy other than the room itself." Once we went to check out, we were told that the $30 would be added to the cost of the room. Turns out this is something that you have to pay for and use. Basically, a $30 fee simply because "they can". I told them that I believed booking.com already charged me for this and we'd paid for it. No, I was told. This is something else. Pretty annoyed by this, but we had a schedule to keep and couldn't spend all day arguing with the staff. Once we got home, my wife looked into it and booking.com HAD already charged us this $30. I'm married to a pit bull and my wife called the hotel and kept getting passed around till she finally got a very nice and understanding man who agreed that we had already paid for this and he refunded that $30 (plus tax).Ok, nice that this was resolved, but I find it very annoying that you have to go through this, and I'm sure 90% of customers simply don't bother. Why isn't this automatic?

Very good