Exceptional

Exceptional

Sadly, for us it was...

Liked: Breakfast was ok, the second day some items were older already
Disliked: I was surprised how far from the center the location was, we didn’t get the best view although paying for a river view, the hallways were smelly from some chemicals used perhaps on the carpets, the decor was kind of outdated for the price we paid. We weren’t even motivated to explore the swimming pool although we selected this more expensive hotel for that reason…

Exceptional

Exceptional

Liked: Room was super comfortable, location perfect for Tram access to centre ville. Everyone was very kind and genuine. The breakfast had everything you could hope for. The pool was a great bonus. My son was super happy with everything.
Disliked: that we had to leave

Superb

Liked: Staff were super helpful
Disliked: Nothing to complain about except for.,Hot buffet breakfast was very poor, cold and not fresh at 9.30am for 22euro each was unacceptable.

Exceptional

Magnifique!

Liked: Everything - it was amazing time!
Disliked: Nothing!

Very good

Liked: Good location & breakfast
Disliked: I was anticipating a room with a direct view of the lake, as suggested during booking. However, upon arrival, the view was not as expected. Although the staff made efforts to accommodate my request for a room with a better view, the options provided did not significantly differ from the initial room. Additionally, the room I had booked for its lake view was already occupied. Therefore, I kindly request that Booking.com specifies the actual view of the room in future bookings to avoid any misconceptions. Despite this, our stay on the third floor was enjoyable overall. As a suggestion for improvement, it would be beneficial to include slippers in the bathroom amenities, especially for a four-star hotel.