Con - I requested, reserved and paid for a club room through ConcertHotels, but when I got to the front desk the staff had no knowledge of the premium request (lack of proper communication between ConcertHotels and the Renaissance). The front desk staff was able to accommodate the request however once I showed my itinerary. The room was spacious, clean and comfortable, and the staff was exceptionally professional and helpful. The location can't be beat. Valet parking as mentioned earlier is expensive, but there are nearby self-parking alternatives which are much less expensive if you don't mind parking your own car.

Liked: Location; room; staff; club breakfast.
Disliked: Miscommunication between ConcertHotels and Renaissance.

Exceptional

Liked: The staff was extremely friendly and curious.
Disliked: Parking was a bit expensive

Exceptional

Exceptional

Pleasant

Liked: The area of location, closeness to the harbor
Disliked: No microwave ,the cost parking , something needs to be done about that

Liked: Clean,roomy, well located
Disliked: Too cheap to provide rooms with a little not pad like most hotels. When asked was told that they don't do that any more and parceled out a few sheets of paper. A very small thing but chincey.

Liked: The hotel was very convenient to food attractions and shops. The staff was very friendly and helpful.
Disliked: The parking was $30 a night which I believe is pretty steep when you're staying multiple nights and on vacation

Liked: Location
Disliked: No

Liked: Great location
Disliked: No

Liked: Proximity to the Inner Harbour. Front Desk was very informative. Housekeeping was very good in our few requests. Thank you
Disliked: Our room was like a mile from the elevator it seemed. The pillows aren't good atleast for me, but I have neck and back issues, so that's really my thing.