Renaissance by Marriott Baltimore Harborplace Hotel Guest Reviews
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Write a review
Karen, Berl, visiting CFG Bank Arena Tue, 5 December 2023
Beautiful hotel; front desk staff was very efficient when checking in a long line of customers. Room was comfortable and clean. Great location! Easy access to alot of local entertainment, stores, eateries, etc. Great experience for our first stay at this hotel. Would highly recommend.
Disliked: Nothing.
Miriam , Hollywood, MD
Con - I requested, reserved and paid for a club room through ConcertHotels, but when I got to the front desk the staff had no knowledge of the premium request (lack of proper communication between ConcertHotels and the Renaissance). The front desk staff was able to accommodate the request however once I showed my itinerary. The room was spacious, clean and comfortable, and the staff was exceptionally professional and helpful. The location can't be beat. Valet parking as mentioned earlier is expensive, but there are nearby self-parking alternatives which are much less expensive if you don't mind parking your own car.
Liked: Location; room; staff; club breakfast.
Disliked: Miscommunication between ConcertHotels and Renaissance.
John Sat, 12 July 2025
Very good
Liked: Nice hotel
Disliked: Inner harbor has gone to hell
Zofia Thu, 10 July 2025
Good
Liked: Location, friendly staff
Disliked: Rooms were ok but hotel itself needs a renovation.
David Wed, 9 July 2025
Bad
Disliked: The carpet was dirty, and electric outlet was loose, made of dangerous, c j eap plastic, had to unplug kruig to plug in a lamp, no valet, young poorly trained staff and with sloppy appearance.Minibar empty, etcWell traveled with Ressaisance experience - could not really accept this very poor performance.Did I get this because I booked/paid in advance?I feel i am owed an answer!
Sandra Mon, 7 July 2025
Very good
Liked: Friendly staff
Hughes Mon, 7 July 2025
Excellent
Liked: Everything
Ashli Mon, 7 July 2025
Exceptional
Neville Mon, 7 July 2025
Area management need a kick...
Liked: Good locationBed was very comfortable.
Disliked: Run down and needs refurb. When shower was on bath tap ran at same time. Day 2 housekeeping didn't make up the room . Safe was not working and light bulbs were out , but once notified maintenance fixed immediately. Breakfast selection very poor for a high star rating hotel.
Keithia Mon, 7 July 2025
Very good
Arvin Sun, 6 July 2025
Na
Liked: Na
Disliked: Na
Julia Sun, 6 July 2025
Exceptional