Renaissance Baltimore Harborplace Hotel Guest Reviews
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|0.4 miles from Baltimore centre|
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Miriam , Hollywood, MD Tue, 6 May 2014
Con - I requested, reserved and paid for a club room through ConcertHotels, but when I got to the front desk the staff had no knowledge of the premium request (lack of proper communication between ConcertHotels and the Renaissance). The front desk staff was able to accommodate the request however once I showed my itinerary. The room was spacious, clean and comfortable, and the staff was exceptionally professional and helpful. The location can't be beat. Valet parking as mentioned earlier is expensive, but there are nearby self-parking alternatives which are much less expensive if you don't mind parking your own car.
Liked: Location; room; staff; club breakfast.
Disliked: Miscommunication between ConcertHotels and Renaissance.
Arnette Wed, 22 March 2023
Catharine Wed, 22 March 2023
P Tue, 21 March 2023
Caralyn Mon, 20 March 2023
Liked: Not good for families. Nothing was included. Breakfast and Wi-Fi is extra and parking is $36 for 24 hours. There is a tiny pool on the 7th floor which was smelly and overcrowded. No one was monitoring the pool. Two people fought and one person almost drown. We had to bring towels from our room and then didn?t have any to shower. The phone in the room did not work and wasn?t connected to any wire. The walk to the pool or anywhere in the hotel was annoying. It was a big square and only one spot with elevators. we had a walk a while to finally get to our room once we got off. We would not stay here again.
Anonymous Mon, 20 March 2023
Regina Mon, 20 March 2023
overall comfortable and relaxing
Disliked: they overcharged me. not until I got home and checked the charges on my card did I realize that until I got home and checked my account. It took a few calls to reach a live person.
Charlene Sun, 19 March 2023
everything was very clean staff...
Liked: very clean
Disliked: I liked everything
Alexis Sat, 18 March 2023
great people gross not clean...
Liked: great location and staff
Disliked: our room has bugs in the bathroom the bathroom wasn?t clean the room wasn?t clean there was an old water bottle and sock next to the bed and the night stand had something spilled down the front
Muhammad Thu, 16 March 2023
Disliked: price was high and you had to walk a lot to get to your room and no parking was too expensive and no breakfast you have to pay separate.
Allie Thu, 16 March 2023
Disliked: No valet, no room service, hair in food at onsite restaurant