Renaissance Allentown Hotel Guest Reviews
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|< 0.1 miles from Allentown centre|
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Vincent, Bear Sun, 6 September 2015
The hotel was beautiful; the staff was very accommodating and the restaurant was very good. We were blown away and will be staying there again. Thank you for making our getaway for the Eric Church concert such a nice experience. I would highly recommend staying here if you are in the Allentown area.
Liked: This hotel is gorgeous. Hats off to the design team.
Daniel Thu, 16 September 2021
Anibal Fri, 10 September 2021
Liked: Location was great I walked up the street to the brew works for some drinks with friends and walked back no problem.The room was very nice the bed and bathroom were fantastic
Ks Sun, 5 September 2021
Youth hostel service at prime...
Liked: The property was recently refurbished and is modern. The beds are comfortable.
Disliked: Look, I understand it is a COVID pandemic, but since this Marriott-affiliated hotel is not offering daily housekeeping while not lowering their prices, they should at least add one more person to their staff, have a truly cleaned (not just sprayed) room for arrival, and have enough towels for guests so that they don?t have to beg for them during a costly prolonged stay. This is a Marriott-affiliated hotel that is completely understaffed.No check-in area to park, with longterm parking lot access far away from the hotel lobby. There is an isolated, circuitous walking route between the hotel and longterm parking. Not a safe area at night to be a female having to walk from parking lot to hotel after dark without security around.They will reluctantly loan you a cart so you can load your bags yourself to/from your car but you will need to put on your emergency lights and hope not to get a ticket or cause a pile-up as you rush to move your stuff out/into your car.Arrived to a room that may have been ?Sanitized? via spraying as they advertise, but clearly had not been dusted or cleaned in the most basic way as the surfaces were filthy and dusty, forcing me to do my own wiping a dusting when I arrived.The hand sanitizer station on my floor by the elevator was always empty and was never refilled during my entire weeklong stay (even though I gently reminded them) ? simply another sign that things were not systematically being dealt with in a manner one would expect from a hotel like this.Reception workers were overwhelmed and had to leave the front desk unattended frequently. Because they were often not there and housekeeping during the stay is not offered due to COVID, during the 7 days I was there, I was surprised that ? when I did encounter staff ? I had to literally beg for towels every day.They rationed towels and soap like it was a youth hostel in a third world country.
Kathy Sun, 5 September 2021
Liked: Breakfast needs to be extended.
Disliked: We had one wash cloth. Front desk said they would bring some up. No one came. We say a cart on floor with supplies. No wash clothes could be found
Joyce Thu, 2 September 2021
Liked: I totally enjoyed the room decor, the size, the security & location.The through cleaning & sanitizing.
Carmen Wed, 1 September 2021
Nice, comfortable, quiet and convenient.
Liked: Restaurant was not open when I went down on Monday morning
Disliked: Nothing, facility was fine. Located exactly where I was in Allentown for an event I was attending.
Eddie Sun, 22 August 2021
Fransys Thu, 19 August 2021
The only thing made me...
Liked: We didn?t get any breakfast
Anonymous Mon, 16 August 2021
Liked: Very well decorated
Disliked: We weren?t happy about the view. We paid for a suite with a view and got a view of a factory wall. We stayed in suite 607.
Ricardo Sun, 1 August 2021
Liked: No breakfast
Disliked: The place was nice it was good