The hotel was beautiful; the staff was very accommodating and the restaurant was very good. We were blown away and will be staying there again. Thank you for making our getaway for the Eric Church concert such a nice experience. I would highly recommend staying here if you are in the Allentown area.

Liked: This hotel is gorgeous. Hats off to the design team.

Very good

Hotel staff were excellent

Liked: Restaurant needs management, Sunday morning the younger Female waiter was aweful, served three of the four breakfasts asked three times for the forth, never came no appoligy or anything so we left

Superb

Disliked: Service the next morning at breakfast.

Exceptional

Overall, a very pleasant stay

Liked: Comfortable beds, good sized room, decent amenities, decent restaurant, very helpful and friendly staff
Disliked: Had to ask for additional towels, could have used an extra blanket for each bed, safe was too high up for easy use

Great people at the Rennaissance

Liked: The room was amazing; the cleanliness, spaciousness, nice view, great lighting, comfortable furnishings, and surprisingly large bathroom were all impressive. The staff were friendly, professional, and helpful - everything you want in a service team. I shouldn't really have complained about the Imagine Dragons concert that was happening in the adjoining stadium, but I was offered a wonderful complimentary breakfast after remarking about the noise and messy hallways. Atia and Tanisha were both super nice and helpful, as were Chris at the front desk and Rosa at the lounge. They all deserve raises!!
Disliked: I didn't know about the Imagine Dragons concert happening underneath my room until I arrived at 11pm to the walls shaking. The carpets in the hallways were a mess and I was also disappointed that breakfast wasn't included. However, the staff SAVED MY STAY! Aita and Tanisha at the front desk offered me a free breakfast at the lounge, which was spectacular. They (alongside Rosa at the lounge) were SO nice and friendly and 100% deserve a raise!!! I had a GREAT experience thanks to these three, and also Chris who was friendly and helpful answering some of my questions and helping me find my way to the parking garage. Great people at the Rennaissance!

Great except for the parking...

Disliked: The parking garage access was difficult to find. There was nowhere to drop off our luggage first and so we had to haul it all through the garage then through the ice rink access. No marked elevators so we carried our suitcases down the stairs. Definitely need better instructions and clear directions for access, parking, and elevators.

Exceptional

Liked: The entire stay was excellent. However, we went to the Dime for breakfast the next morning and service was horrible! It took us 45 just to get coffee and another 15 minutes to get creamer for the coffee and it only went down hill after that. People were coming in LONG after we were seated and not only did they get their orders taken, they got their FOOD before our orders were even taken. The food was excellent when it finally arrived but it was not a good way to end a wonderful stay at your beautiful establishment.
Disliked: See above

I went for the hockey...

Liked: it was close to where I needed to go
Disliked: the bathroom was dirty, the bed was supposed to be king size and was actually queen size, the male bartender at the dime is the rudest person I?ve met in a while and shouldn?t be working with people