United States
Canada
United Kingdom
New Zealand
AustraliaRenaissance Allentown Hotel Guest Reviews
Overall Average Score:
Excellent (4.46 out of 5)
Write a review
Menu
Write a review
Vincent, Bear Sun, 6 September 2015
The hotel was beautiful; the staff was very accommodating and the restaurant was very good. We were blown away and will be staying there again. Thank you for making our getaway for the Eric Church concert such a nice experience. I would highly recommend staying here if you are in the Allentown area.
Liked: This hotel is gorgeous. Hats off to the design team.
Caroline Sat, 1 May 2021
Liked: How clean and tidy it was.
Disliked: The price, but it was worth it.
Javier Fri, 30 April 2021
Superb
Jennifer Sun, 11 April 2021
Probably won't stay here again.
Liked: People at the desk are friendly. Room was clean and modern. Nice location.
Disliked: Was not notified when booking that the restaurant was close and that we would not be able to get breakfast there. Our parking cost $21 not $13. Was never given an option to buy green card for parking. Over priced for what we got.
John Mon, 5 April 2021
This is a beautiful hotel...
Liked: The hotel had exceptional design. The decorations and the furniture was awesome. The room was very comfortable.
Disliked: When I checked in, I was told that breakfast was available in the lounge. I went there only to find out that there was a cost. Not a big deal, but that should have been stated up front. I also didn't like that parking wasn't included. Street parking was available, but required you to feed the meter. Lastly, I called a few times prior to my arrival and no one picked up the phone and there was no machine to leave a message. I went by the front desk a few times and there was no one there. It appears as though the hotel is understaffed which is unfortunate.
Jeffrey Thu, 18 March 2021
Bad
Disliked: It would have been a nice place to stay IF IT WERE OPEN! We booked through booking.com, had to put in our CC to pay in advance for the room, got to the hotel, only to find the LIGHTS OUT AND DOORS LOCKED to the hotel. We tracked down a phone number and called, only to hear a recording about how they are excited to "Open again April 1st". Why do you allow someone to book a hotel stay for a closed property????!!! In addition, the location, while nice if you want to be next to the event center, is NOT a location to walk around downtown Allentown.
Brenda Thu, 19 March 2020
Exceptional
Marsha Sun, 8 March 2020
Allentown gem
Liked: Location was perfect for event at PPL
Kevin Wed, 4 March 2020
Superb
Anonymous Tue, 3 March 2020
Superb
Liked: Location, cleanliness and decor Proximity to blue mountain
Samantha Tue, 3 March 2020
Great professional service
Liked: This hotel was the best hotel by far I have stayed in. Staff members were so polite. After checking in there was a mistake in my room, it was fixed right away with know questions asked. The yound gentlemen who waited on me was so professional. He got my roomed changed and gave me a breakfast voucher for 2. The professionalism in this hotel amazing from valet parking to steward staff and everyone in between.
