Renaissance by Marriott Albany Hotel Guest Reviews
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Maude Thu, 24 April 2025
Bad
Maude Thu, 24 April 2025
Bad
Maude Thu, 24 April 2025
Most expensive hotel in the...
Liked: Nothing at all.
Disliked: It was just ok. I purchased 4 rooms for my family and I as we were there to attend a wedding. We were also celebrating our sister’s cancer remission. I let the hotel know in advance. I was truly expecting that they have something brought to her room, but no!!This cost me $4,200.00 for 4 days, 3 nights. One guest had a flight cancellation and couldn’t make the first night. Needless to say, I was still charged for that night. The hotel didn’t even provide bottle water in the room. I had to purchase the water bottles!! We had to track down the maid to change our sheets on the second night. She told us that we weren’t schedule for a room cleaning. Our towels were never changed. If you’re looking for any conveniences, you won’t find them here. This “luxury” hotel doesn’t offer any bellhop services, salons, spa or dry cleaning services (as advertised on their website). It has only 1 restaurant, which is high priced with mediocre dining. I had breakfast with my brother. He had an English muffin and I had wheat toast, we both had 1 cup of coffee, that’s it. It cost $16.00 before tip.
Cossetty Wed, 16 April 2025
Superb
Monique Thu, 27 March 2025
The location was perfect for...
Liked: Rooms were very nice, clean the shower was wonderful. Water pressure on the 7th floor was not great - but that is minor.
Disliked: I wasn't a fan of the mood lighting but I'm sure other are.
Christina Sat, 22 February 2025
…
Liked: Loved the property
Disliked: The night staff was not at the desk for quite some time
Kathryn Tue, 11 February 2025
Superb
Andre Sun, 26 January 2025
Exceptional
Joellen Tue, 21 January 2025
We enjoyed our stay on...
Liked: We really enjoyed the location, the staff and service were exceptional. Wonderful shuttle service and great food at the restaurant!
Jennifer Fri, 3 January 2025
Comfortable, hip location in downtown...
Liked: Beautiful atmosphere and artwork. Friendly , helpful staff. Great restaurant.
Disliked: Would rather not have paid for parking.