Relax Inn Guest Reviews
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Anonymous Mon, 23 June 2025
Appreciation
Liked: The price was great and the staff was extremely polite and more than helpful. I appreciate them very much
Disliked: The room was a bit outdated the ceiling looked like it needed to be updated for sure. The bathtub was not very clean and the shower had a clog, the water would rise up as we bathed. Took a very long time for water to drain out.
Carrie Wed, 14 May 2025
We checked in and checked...
Liked: The attendant was friendly. She did not comment on anything.
Disliked: Old dirty furniture, bed sheets, bathtub cigarette burners. The room was musty and smelly. I asked for another room. It was a little better, but it was also smelly and had old furniture and cigarette Burns.
William Mon, 12 May 2025
Poor.
Liked: The bed was comfortable and the whirlpool in the room was great.
Disliked: 1. The grounds around the whole building are not maintained. Trash everywhere. Appearance seems to be irrelevant.2. It was a no smoking room, according to the small sign on the door, with an ash tray by the bed and burns on both the whirlpool and the tub.3. As soon as I got out of my car, after a 4 hr drive and 8 hr shift, someone on the 2nd floor tried to sell me soap for the whirlpool.4. Room had a very large cockroach.5. The door was so warped, no problems for bugs getting in.6. One of the older door locking mechanisms is cracked and about to fall off. Newer one worked fine. 7. The pictures of the outside of the building and property on booking.com, look nothing like what I saw.7. I do not recommend this hotel. Last minute work changes left me no choice but to choose a place rated @ 6.5.
Leetha Mon, 12 May 2025
DisGUSTivation!
Liked: NOTHING!!!
Disliked: DO NOT GO HERE! DO NOT GO HERE! DO NOT GO HERE unless you're there for some shady "business". I will also be contacting BOOKING.COM for FALSE advertisement & fraud. This was entirely bait & switch, theft by deception at it's best! There was so much foolishness, disGUStivating sites & mass grunge! I have no words! See the pics below. We pulled up & thought it was abandoned & condemned! And once we went in, we totally knew then, it SHOULD be condemned! My husband asked the lady was it being torn down? So many health & safety violations, we should have know when we saw the cats & rats hanging out on the side watching all the "suckers" go in! Not even playing, cats were all congregated in the lot sharing the trash from the dumpster that seems to never have been dumped! I really have no words except: filthy, dirty, stinky, rusty, pissy, mildewed, dusty, raggedy, etc. It was cleaner OUTSIDE than it was inside! We were about to sleep in our car cause all the other hotels were booked for the the Albany State University graduation, which is why we were there. I almost had an anxiety attack when we walked in & I turned on the light switch. After seeing all the filth & that nasty, pissy, bug-infested bed, I realized all kinds of diseases & viruses just HAD to be living there, I realized I had touched the door & the light switch with my bare hand. I almost threw up & my husband had to escort me back to the car, rubbing my back & holding my hair. This lady had the NERVE to try to give us another room. I wanted to say, "Look here, B! I don't know how YOU live, but I wouldn't let my worst enemy stay in this roach motel!" But I simply recorded myself showing her all the filth & disGUSTivation in that dump & asked for a FULL refund IMMEDIATELY! The rest of my footage are long videos that would not load but hopefully you'll get the point! Please be safe out here, folks!
Noemi Fri, 9 May 2025
Disappointing
W Fri, 9 May 2025
Bad
Ye Sat, 26 April 2025
Pleasant
Mechanics Fri, 25 April 2025
Good
Jane Fri, 25 April 2025
sad & very disappointing
Liked: n/a
Disliked: nothing
Ford Tue, 22 April 2025
Superb