Relais & Châteaux Hotel Quadrille - Adults Only

Exceptional

Liked: Amazing hotel. Very calm atmosphere all around. Staff were attentive and gladly helped with every request. Spa facilities were also great and relaxing
Disliked: Overall nothing to complain about, but the breakfast could have a tad more variety. Otherwise very satisfied.

Exceptional

We will not be returning...

Liked: The breakfast was perfect. Room service didn’t happened as the order for double coffees with milk was repeated back to Us in a question form several times to the point of us cancelling the order ,and that was done in Polish so there couldn’t be a language problem but a staff poor comprehension . Poor pillows.”Big pillows” were in fact an old , middle size pillows with inside fibres so old that the form was disfigured making pillows very uncomfortable . The small pillow was a joke size ( Polish jasiek) . When asked for additional pillows , more old , like wise pillows arrived. When contacted the reception, I was told that the hotel has no more pillows available so I expressed my opinion about the fact that this was not expected standard in a 5 star hotel . After a while, a person knocked on the door carrying two MEMORY FOAM pillows!!! A joke! The decor in our rooms was horrific . We appreciate all different styles of interior and visited many hotels all over the World with similar theme but the room interior was always kept neutral. This was a very unpleasant experience. The bathrooms… well with a fancy sink… there was nowhere to put the make up bags. But on the other side of the bathroom. The soup dish with a micro soup was straight overflowing as the water from the fancy sink went everywhere. The walk in shower lucked the through behind when created as the separating wall was much too short leaving bathroom half flooded after just one shower. No table to consume on. The trolley that came with the food order was like in a horror movie. One could not even sit at eat to eat . Why? So we used a window to eat at.we were two people so one sat at the writhing desk and the other at the window
Disliked: Please look in the above widow under “ what did you like” as I did not like that.

Exceptional

Liked: Lovely Hotel, quiet and very comfortable. Food was excellent as was the service. Highly recommend and the rail station was just a short walk which was very helpful.
Disliked: Nothing to complain about or could be improved

Very good

Liked: The food was superb

Exceptional

From now on only this...

Liked: We are delighted. We had a room in the palace and in the outbuilding. The one in the palace was very fancy, the one in the outbuilding was standard, everything we needed, and most important - very clean. Really nice and well-kept facility. Very important information for others - you can go from the outbuilding to the palace or the pool area underground, so it is really great for guests that they can move between buildings in bathrobes without worrying about the weather. DELICIOUS breakfasts. My partner has a gluten-free diet and the restaurant took care of him both in terms of bread and dessert. Thank you! Service - 10 stars. Each person deserves a personal thank you, but we will write in general that both the SPA zone, reception, restaurant and people taking care of the cleanliness of the facility were so nice, smiling and helpful that I heard from all three of my companions that if the Tri-City, this is the only hotel from now on we would be staying in. See you and thank you again! ☺️PS. A lovely accent with Easter gifts.

Exceptional

Superb