Spoilt by first night in...

Liked: Staff were pleasant and dealt with our room issue well
Disliked: We were given room 106, horrendously noisy through night due to very busy road and heavy lorry traffic. We complained and were moved to 103 for the second night. This was fine. We were told that complaints about 106 were far from uncommon.

A wonderful stay that set...

Liked: The excellent staff who were friendly, helpful and professional.
Disliked: Nothing really

staff nice. bed very comfy....

Liked: location for what we wanted. staff were all very nice
Disliked: food average. didn?t have breakfast but had Sunday lunch with friendsI left a kindle there but they said it wasn?t in the room. they weren?t really bothered about it. I accept it was my fault leaving it but would have expected them to take it more seriously than just saying the maid found nothing. it has cost me over £100 to replace

Comfortable.

Liked: convenient
Disliked: No real garden. A little jaded.

Convenient for a cancelled flight

Liked: Friendly staff
Disliked: Tiny room with window onto busy road

Lovely stay at Reigate Manor

Liked: Very helpful staff. Lovely clean room. Good location. Short walk into town. Delicious breakfast.
Disliked: Can't find fault.

Decent location, ok stay

Liked: pleasant staff. v helpful. Dinner an breakfast were nice.
Disliked: The room and bathroom seemed tired, could do with redecoration.

Exceptional

Very good