Name: Regency Inn & Suites - Baytown
Address: 7420 Garth Road, Baytown, TX
Telephone: (888) 420-1645

Regency Inn & Suites - Baytown Guest Reviews

Overall Average Score:

Pleasant (3.45 out of 5)

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Exceptional

Liked: The room was clean. Friendly service

Overall I had a good...

Liked: It was very spacious and luxurious.
Disliked: The jacuzzi was broken to where the plug wouldn’t rise to let water out . The water had to drain slowly. Also the water looked very orange it was very unpleasant

Exceptional

Very poor

Exceptional

Liked: Room was very clean

Exceptional

Bad

Liked: Well the place really wasn't bad to stay in it was pretty decent but I paid for 10 nights and on the 10th day because they were repairing something at my house on the 10th day I work from home so I have to have internet on the 10th day the internet was not working for some reason and I went down I had to check out early that day and I went down and asked her if she could refund that day because obviously I need internet and she said she wasn't going to give me a refund I even got booking.com to call them and they even hung up the phone on booking.com and said they were not going to discuss it with them so honestly the people that run it really suck and I would not go there if I were you because they're greasy or Internet doesn't work and you can't give me a refund after I've spent $1,200 with you that's really sad