Exceptional

Exceptional

Disappointing in many respects

Liked: Location is good.
Disliked: The Hotel is tired and in need of refurbishment. It is called the Beach Hotel - but it faces a harbour, not the beach and the view is not great. It is a rip off paying the extra for an Ocean facing room -because you cannot see the Ocean from any of the rooms. The staff seemed disinterested and had to be asked several times to prompt housekeeping to attend to my room - I stayed 5 days and despite asking for my room to be cleaned every day, Housekeeping only actually cleaned my room twice - and when I raised this with the front desk, I simply got a shrug of the shoulders. Not good customer service.

Very good

It was enjoyable. the charges...

Liked: It was comfortable and clean with a nice view of the marina.
Disliked: n/a

very nice hotel in a...

Liked: lovely view of the marina, quiet area. the bartenders were also very nice and we enjoyed conversating with them.
Disliked: bathroom had a pull down seat in the tub that we kept bumping into during showers

Good

This hotel does not respect...

Liked: Almost nothing, because of the 'overbooking' problem that we have faced.
Disliked: When we arrived at the hotel, we found out that the hotel was somehow 'overbooked' and they did not have any room immediately for us. They were able to find a room for us in 15-20 minutes, but it was not a room with a view and balcony as we had initially booked. This trip was a nostalgic trip for us to the town where we lived for more than 6 years and having a view of parking was very underwhelming. In addition their system 'was down', so they could not provide even keys from the room we stayed in. For the amount we paid for the hotel in this location this was not worth the price.

Exceptional

Liked: Beautiful Beach!
Disliked: Complimentary breakfast