Redondo Beach Hotel Tapestry Collection by Hilton

Superb

Very good

I horrible experience with bookings.com...

Liked: Location
Disliked: I booked it through bookings.com and it was an absolute nightmare to get a refund. Bookings.com refunded me for 1 night out of 4 even though I checked out less than 24 hours after check in due to musty smell and the room having moisture issues. Both my daughter and I are allergic to mold. Everything else about the room looked nice though. Even though the hotel continues to claim that they refunded bookings.com for my stay and waived the cancellation fees bookings only returned less than $300 for a booking that was 1400 for 4 days. I spent a whole day on the first day in LA for about 6 hours being bounced between bookings.com AI and customer service, the hotel staff…it’s a nightmare. If the hotel wants to protect its reputation they need to fix the musty and moisture issues in the room and terminate their contract or agreement with bookings.com because booking through bookings was a true scam.

Exceptional

Great location, clean, and excellent...

Liked: Location and breakfast
Disliked: No real closet to hang our clothes. Never experienced that ever at a hotel. Closet had about three fort space for hanging up your clothes.

Wonderful and smooth during a...

Liked: The hotel was clean and modern. Staff was friendly and helpful. Jack was able to help me get early check in which was wonderful since we were visiting family for the holiday weekend. Jack was kind and it was good to meet him when we checked in. I also like that if we did y have plans, Jack gave options of where to see fireworks or dinner. Great experience.
Disliked: Nothing

Wonderful stay at a great...

Liked: Location was great, room was comfortable and well appointed. Can't beat the distance to the beach, and the meal I ate (breakfast) was very good.
Disliked: The light around the mirror doesn't appear to be able to turn off, so the bathroom door needed to be closed overnight or there was a constant light on.

Exceptional

Very thin walls, could hear...

Liked: No breakfast! If you wanted breakfast you had to pay for it. For the price of the room breakfast and lunch should have been included.
Disliked: When checking in, the person at the counter had 0 emotion, no welcome or nothing just almost like I was going to ask him to borrow money lol.