Redford Hotel

Liked: Beds were very comfortable.
Disliked: Advertised continental breakfast and they do not do that; they have ice bucket and glasses but no ice machine or vending machine.

Emergency reservation for my daughter and friend. Needed to drop things early before appointment - girls got there a bit after noon time and staff were ready and waiting for them! Thank you so much for making their amazing opportunity just a bit more special.

Liked: Exceptional staff.
Disliked: Rooms much smaller than depicted on photos.

Good, safe location in New...

Liked: We stayed for 8 nights, location was great, safe, close to subway and coffee shops, restaurants, markets. Staff is really friendly and helpful. Room was cleaned every day.
Disliked: Room was on the small side but we managed, double bed is quite small for 2 adults. At night room was a bit noisy from the street, but overall it was all manageable. We would definitely come back as the location in Manhattan was very good and so was the price - quality ratio.

Superb

Liked: Clean and convenient
Disliked: Nothing

Exceptional

Liked: Actually we didn't have breakfast at there during staying, but we could enjoy coffee whenever we wanted!

Disappointing

Disliked: It was not cleaned throughly. I saw dead insects on the bathroom floor.

Hotel haven .

Liked: The staff were so welcoming, friendly & helpful. The room was a restful comfortable haven in a good location.

Good value hotel in an...

Liked: Suzanne on staff was fantastic. As we all the stuff.
Disliked: The air conditioning filters desperately need cleaning. I could not breathe properly when I woke up each morning.

A bit too small for...

Liked: Location. Staff were nice too. Free coffee.
Disliked: The rooms are too small and a but run down. Bathroom is super clean and function well.

Very comfortable and relaxing base...

Liked: Comfortable bed, clean facilities, friendly staff (especially Suzanne on the front desk), close to Subway station, 24/7 front desk.
Disliked: Room air conditioner was noisy but it did keep the room cool during the 4 days when the outside temperature was 38°+. WiFi was an issue, however management was aware of the issue and was actively working towards a resolution.

Great!

Liked: Lovely staff, very helpful. Clean rooms, good air conditioning.
Disliked: Beds are a bit small for two.