United States
Canada
United Kingdom
New Zealand
AustraliaRed Tree Lodge Guest Reviews
Overall Average Score:
Good (3.8 out of 5)
Write a review
Menu
Write a review
Kateri Mon, 14 July 2025
Clean but dated, and expensive...
Liked: The location is right off of the Main Street passing through Fernie. The rooms are clean and housekeeping was very friendly.
Disliked: It is a dated hotel and for the facility expensive. What they call a complimentary breakfast is coffee in a carafe, apples, oranges and pre bought muffins. So I would not consider that a benefit to offset the room cost.
Elizabeth Sun, 13 July 2025
Mostly pretty okay
Liked: I liked the woman who worked at the front she was helpful and relaxed. I liked that there was a pool and hot tub. I liked that the pool area had some fun toys for kids of all ages!
Disliked: The breakfast is not really a breakfast. I think there should not just be coffee but also juice and water. Also some other breakfast options might be nice.
Dyck Thu, 10 July 2025
Passable
Candace Mon, 7 July 2025
Rude Staff! Old and run...
Liked: The girl at front desk when we checked in was very pleasant. However Caterina the girl at front desk the morning of check out was extremely rude!!! She must have phoned the room 6 times along with my cell phone after I spoke with her 20 months ago past check out time of 11 am and continued to harrass and speak very rudely! The a/ c did not work on one of the two rooms I booked. When o asked for some form of compensation she promptly replied “ NO you did not let me know earlier’ I was planning on returning to this property on our way home from Calgary in a week but due to staff and their rudeness along with broken A/C we will never be back! Horrible service and property!
Karen Sun, 29 June 2025
Surprisingly quiet.
Liked: Even though we didn’t use them it is great to have pool and games room, hot tub and sauna.
Disliked: Not enough parking this long weekend.
Stephen Mon, 16 June 2025
The front desk was very...
Disliked: The tv didn’t work. The bathroom sink was very slow to drain.
Don Mon, 16 June 2025
Good
Liked: Clean,quiet, friendly staff, treats for our pet
Anonymous Mon, 16 June 2025
Very good
Disliked: Kinda sucks the hot tub and pool are different ends of the hotel
Norphi Sun, 15 June 2025
Exceptional
Kelly Wed, 11 June 2025
Not a great stay.
Liked: The entrance into the building was great, the staff person was awesome.
Disliked: I booked a "superior" room and the furniture was really sub par. We had to have the bottom drawer of the dresser taped so that we would not trip over it. I've stayed at Red Tree numerous times in the past, however NEVER spent $253, like I did this time. Far too costly for a sub par stay.
