Red Roof PLUS West Springfield

Bad

Liked: No tissue in the bathroom room wasn't clean found a used condom and wrapper next to the night stand how was it missed if room was cleaned throughly and the bedsheets were dirty we left early didn't even stay the night very disappointed
Disliked: Didn't like anything at all

Good

Disappointing

Liked: Peaceful
Disliked: Bathroom wasn’t very clean

Bad

Liked: The employee at the front desk was exceptional!
Disliked: The rooms are not great, old and not the cleanest. Dust and bugs from outside are everywhere. I didn't see bed bugs but the mattress was not clean. The bedding was clean...i think. I could smell bleach on the sheets so i think they were ok. There are 3 paper thin pillows in 1 king bed. People like to hang outside the rooms and you can hear everything. Unfortunately there was a large group beside me that was outside having a good time until 3:30 am. I didn't get any sleep. The rooms look 3000 times better online than in person.

Exceptional

Exceptional

Liked: Everything
Disliked: N/A

Every Red roof Inn is...

Liked: Staff was nice
Disliked: The room smelled horrible! Killed a Cock roach, no family channels on tv, the rugs were very stained and dirty, blankets and covers very smelly.. like moldy old clothes.. it was a very horrific experience and I couldn’t wait until day light to get back on the road and go home!

Very good

Bad

Liked: Location and price
Disliked: The place was run down and dirty. Bathroom was gross. Smelled like cigarettes.