Red Roof PLUS Tuscaloosa - University

Good waystation, 1/2way for us...

Liked: Free pet policy for small dogs was what brought us here
Disliked: Two people in the room, two chairs of some sort would have been nice instead of using the bed as a sitting area

Water on the floor.

Liked: Bed was comfortable. Location right off the interstate is great. Breakfast is really good.
Disliked: The door stuck, had to be pulled or pushed shut. The ice machine on my level was not working. The room felt very damp all night. In the morning I found out why. There was a puddle of water on the floor by the head of the bed. The refrigerator was leaking water. A small canvas bag that I had sat on the floor was soaked through from the bottom up. When I checked out and told the person at the desk about this and showed her the bag, she apologized for the inconvenience a couple of time, but offered nothing by way of making it right. My previous stay here a few months ago was great, but this incident will probably cause me to not stay there again.

A pet oasis in the...

Liked: No charge for small pets.
Disliked: Ice machines on several floors out of order

Bad

Nice customer service

Liked: Nice
Disliked: The staffing

Superb

Good

Very good

Liked: Very clean. Accommodating when traveling with pets.

We enjoyed a clean room,...

Liked: The breakfast was really good! The nice lady on staff that was tending the breakfast, brightened our morning with some nice conversation. The location worked great for our needs.
Disliked: Hard to ask to improve on things. All was good and a great value for families and anyone traveling.